Working with Difficult & Combative People
Offers an overview of the types of difficult people caregivers may have to work with on a daily basis.
Offers an overview of the types of difficult people caregivers may have to work with on a daily basis.
Offers an overview of the types of difficult people caregivers may have to work with on a daily basis.
This inservice provides caregivers with the definition of teamwork and provides tips for people who work with a team.
This important topic deals with the most common special communication needs, including problems from sensory issues, stroke, dementia, and language differences.
A review of the positive and productive ways caregivers can help themselves and others manage anger in the workplace.
This module provides caregivers with an overview of handling complaints, whether they be from clients, family members, coworkers, or supervisors.
This course discusses how a family's history impacts how they deal with a loved one's illness.
This module provides caregivers with a review of bullying in the healthcare environment—including what it is, who is doing it, and what they can do to make it stop!
This course includes information for caregivers about passive, aggressive, and assertive communication.