Working with Difficult & Combative People
Offers an overview of the types of difficult people caregivers may have to work with on a daily basis.
Working with Difficult & Combative People – Spanish
Offers an overview of the types of difficult people caregivers may have to work with on a daily basis.
Understanding Neglect
During this course, caregivers will review different neglect types, including passive and active neglect, domestic neglect, and institutional neglect.
Understanding Abuse – Interactive PDF – Spanish
This course provides an overview of abuse, including elder, child, physical, emotional, financial, and sexual abuse.
Understanding Abuse – Russian
This course provides an overview of abuse, including elder, child, physical, emotional, financial, and sexual abuse.
Understanding Abuse
This course provides an overview of abuse, including elder, child, physical, emotional, financial, and sexual abuse.
Standard Precautions – Spanish Audio
This OSHA mandatory topic explains the "chain of infection" and how caregivers can break the chain to prevent infections.
Standard Precautions
This OSHA mandatory topic explains the "chain of infection" and how caregivers can break the chain to prevent infections.
Recognizing and Reporting Abnormal Observations
A great review for all caregivers, this module covers the "who, what, when and how" of reporting abnormal observations.
Preventing Medical Errors
This course includes information on types of medical errors, the factors that contribute to mistakes, and how caregivers can take an active role in reducing medical errors on the job, especially with pressure injuries, falls, wandering clients, and healthcare-acquired infections.
Patient Bill of Rights
This lesson provides an update on healthcare consumers' rights and how the Bill of Rights varies in different healthcare settings.
Maintaining Confidentiality
This course reviews everything they need to know about maintaining your clients’ confidentiality.
