In an industry where trust is essential in building client relationships, communication is key. Although communication between client and caregiver is important, it's even more important between client and provider. The goal in improving communication is to create a strong bond between your office staff and your client. With the high [...]
In a technology driven world, social media plays an important role in your marketing strategy. One of the struggles business owners have with social media is gaining a strong following. When executed correctly, your social media strategy can have an enormous impact on the growth of your business. Here are few [...]
A well-designed email signature can have a positive impact on marketing, image, and professionalism. An email signature is the last thing your clients see from your business, so you want to make sure it is well-designed, informative, and professional. Each email you send should have a proper signature to add [...]
George Bernard Shaw once said, “The single biggest problem in communication is the illusion that it has taken place.” Often business owners overlook the importance of communication with clients or assume that it’s taking place without creating the actual processes to ensure it is. Good communication is the foundation of [...]
Have you ever downloaded a promising app only to discover it wasn’t worth the hype? With new apps coming out each month, it can be difficult to discern which ones will actually help you. To save you time searching for the software that will benefit you the most, here [...]
First impressions are important. According to Psychology Today, the information we gather during our first moments with a person will affect how we interpret all of their behavior going forward. If you make a bad impression, it is extremely difficult to reshape that impression into something positive later. When it [...]
You’re zoned out. You’re distracted. You’re busy. You just don’t care. Regardless of the reason, sometimes you’re simply not ‘there’ when someone is talking to you. This can be especially true in the workplace, where talking is often more valued than listening. Studies show that after a brief distraction, people [...]
A growing number of home care clients are turning to the web to select a home care agency, and many providers are improving their websites to accommodate that shift. The 2015 Private Duty Benchmarking Study shows that 40.5% of leading home care providers rated web sources as their top consumer [...]
Though technology can be daunting for many seniors, a recent study by the Pew Research Center shows that tech use among seniors is on [...]
In order to survive the coming challenges facing the home care industry, every member of your team needs to be pursuing the same end. It’s the whole “United we stand, divided we fall” mantra, and it applies to every aspect of your business. But knowing the importance of unity doesn’t [...]