This month’s CORE Webinar was full of GREAT information! We were joined by ClearCare CEO, Geoff Nudd, and Home Care Pulse CEO, Aaron Marcum. They discussed tips on how to retain your caregivers and what to look for in a great hire. Here is a quick overview: What [...]
Knowing when and how to hire a sales rep can be one of the toughest decisions a home care provider will face. Do you hire one upon opening or wait until you have enough revenue? How do you know if they are a good fit for your company? Let’s take [...]
When you take a new road or path, your experience isn’t limited solely to the literal path beneath your feet. Smaller details, like scenery, traffic, pit stops, and fellow travelers, can all influence how much you enjoy your trip. The client journey is similar; in order to provide [...]
One of the many questions we ask in our caregiver satisfaction interviews is: “How likely are you to recommend employment to others on scale of 1-10?” Based on their answer, we categorize the caregiver as being a Promotor, a Passive or a Detractor for your company. A promoter [...]
As a home care provider, you deal with many different struggles in your agency—from caregiver retention, to client referrals, to building a viable, stable business. One of the areas that can fall between the cracks or go unnoticed is loneliness in your clients. Senior loneliness is an ever [...]
As a home care business owner, retention of high-quality caregivers may be one of your largest concerns. According to the 2017 Home Care Benchmarking Study, home care businesses experienced a 65.7% turnover rate for caregivers last year. This can be an expensive, stressful problem for your business. So, [...]
There are several things you can do to increase your online presence, including web page optimization and social media posting. But perhaps one of the most valuable and effective online marketing strategies is blogging. With a blog tied directly to your website, it allows you to write about topics relevant to [...]
In the this webinar, CEO, Aaron Marcum, discussed three growth strategies that are found in the 2017 Benchmarking Study. These growth strategies are based off three major pain points in the home care industry: Caregiver shortages, lack of clients, and growing competition. According to the 2017 Benchmarking Study, these [...]
According to the 2017 Home Care Benchmarking Study, the median rate of caregiver turnover in the home care industry has risen from 39.4% to 65.7% since 2009. With turnover increasing, recruiting and retaining quality caregivers is an essential competitive advantage for growth. How to Recruit Quality Caregivers [...]
Caregiver recruitment and retention is one of the biggest threats to the home care industry. As more and more baby boomers turn 65 every day, the need for caregivers is growing. According to the 2017 Home Care Benchmarking Study, 77% of providers stated that caregiver shortages is one [...]