Overcoming the Biggest Barrier to Growing Your Home Care Business
The caregiver recruiting and retention crisis is one of the biggest issues home care agencies are facing in 2021. There are simply not enough caregivers to meet the growing demand.
Using Voice of Customer Marketing to Win More Clients
Client satisfaction has always been the center of attention for most home care agencies, but did you know that their voice is now playing an important role in how you market yourself?
4 Strategies to Ease Vaccine Hesitancy in Caregivers
In a recent survey of more than 100 home health providers by the Home Health Care News, just four said that their organization mandates staff vaccinations. About 62% of the respondents said their organizations are encouraging or incentivizing vaccinations.
3 Differentiation Strategies to Stand Out From the Competition
To be the best you can be, it takes more than just providing quality care. You need to find something that sets you apart and emphasize that through all of your communication channels.
A NEW FREE COURSE: Battling COVID-19 in 2021
After spending most of 2020 updating the same COVID-19 course at least twelve times, we decided it was time for a completely new and fresh take on the matter for the new year!
A Shift Toward Value-Based Care: What Every Agency Should Be Considering
As of recently, home care providers have been making a major shift toward value-based care. Here's what that looks like.
Meet Barbara Karnes, RN, Author, Speaker, Thought Leader, and Expert on End-of-Life Care
We are thrilled to announce that Barbara Karnes, RN, has graciously agreed to contribute a monthly guest blog just for In the Know readers! Barbara is an internationally recognized author, speaker, thought leader, and expert on end-of-life care and the dynamics of dying.
Training Your Schedulers: The Secret Ingredient to Happy Clients and Caregivers
As the first line of contact, home care schedulers play an important role in satisfaction – both, for clients and caregivers. It's important that they have the training needed to be successful in their roles.
What’s One Indirect Burden the Pandemic Placed on People with Heart Disease?
It’s hard to think of little else as the COVID-19 pandemic continues to wreak havoc on the world – but we can’t ignore the indirect burden the pandemic places on people with other medical conditions, like cardiovascular disease.
Home Care Pulse Announces 2021 Best of Home Care Award Winners
In a webinar on January 27th, Erik Madsen, CEO of Home Care Pulse, announced the recipients, shared facts and statistics about this year’s winners, and interviewed three individuals who won the Leader in Excellence award.
So You Qualified For a Best of Home Care Award—Now What?
Your next steps basically boil down to two points: make the most of your awards, and keep improving.
What to Do if You Didn’t Qualify for a Best of Home Care Award
Here’s why you may not have qualified—and what you can do to be one of the award winners next year.
