1 in every 2 clients will end up leaving your agency—we’ve surveyed over 100 thousand clients to find out why. Learn what your clients are saying about your agency behind closed doors and what they wish you’d do to improve.
Has your agency heard any of these complaints? Hearing the negative truth from your clients isn’t easy for any agency owner, but receiving client feedback is invaluable to your agency’s improvement and success.
Caregivers and employees want stability. They want to know the ship they’ve tied their boat to is not suddenly going to take off or change direction too quickly. [...]