We surveyed 80,000 employees last year, asking them to rate their agency in 7 categories. Training received was the second lowest score. Considering the current state of the workforce, the takeaway is clear: Home-based care becomes a high-turnover industry when employees don't see their place in it long-term.
As an industry, we’re losing home-based care workers faster than we can hire them. 57% of employees leave their agency within the first 3 months of employment, and those who do stay are likely to be unengaged, burnt out, or actively seeking new opportunities (sometimes outside of the care continuum).
Join Amber Monroe, Director of Customer Success at Home Care Pulse, and Nikki Holles, VP of HR at Right at Home, as they share how to navigate workforce shortages by understanding the mindset of a caregiver and the psychology behind their behaviors, needs, and wants.
Home care sales and marketing looks a lot different than it did two years ago; but there’s good news. With the release of the 2022 HCP Benchmarking Report, there’s now plenty of data to help home care agencies choose the right strategies and channels for their business.
The U.S. Department of Health & Human Services Office of the Inspector General [OIG] recently announced a pending nationwide audit of hospice beneficiary eligibility.
A lot of focus has been placed on your caregivers—for good reason, but where does that leave you and your office team? You’re not exempt from burnout, uncertainty, changing schedules, and daily operations. The job satisfaction, day-to-day workload, and well-being of yourself and your team are equally important as that of your caregivers.
The 2022 Home Care Growth Summit is a 2-day (+ pre-conference) virtual initiative designed to bring together 32 leaders from the home care industry to share their knowledge, experience, advice, and expertise. Even better—general admission is completely free for this year’s conference.
We made it to 2022 – let’s celebrate! Agencies across the country haven’t just continued to endure some of the hardest years to date—they’ve also managed to earn the industry’s most prestigious awards for best-in class care. Join us as we celebrate the home care providers that qualified for Best of Home Care Awards in 2022 and discuss what agencies can learn from our winners to qualify for an award next year.
Over the last 24 months, the pandemic has impacted nearly every aspect of our lives, including your everyday operations as a business owner. It hasn’t been uncommon to hear, ‘try this’, ‘add that’, ‘start doing this’, or ‘buy more of that’. As we move into the new year, we want to help you eliminate some things that may not be driving your home care business forward.
As the aging population grows exponentially, so do the needs of diagnosis-specific in-home care. In addition to providing more tailored care, specialty training and certifications are a great way to set your agency apart from competitors.
With the ongoing struggle to find and hire quality caregivers, it’s essential to double down on retention. Tune in to learn how to turn your schedulers into client/caregiver retention gurus.