How to Leverage Your Office Staff to Make Your Agency a Caregiver Retention Powerhouse

Wednesday, October 10th or 31st, 2018
2pm Eastern | 30 minutes + Q&A

In September, we explored the top ten complaints from caregivers across the industry. The results were conclusive—the vast majority of their complaints involve home care office staff. This month, we’re breaking down what you can do to address these complaints and boost your caregiver retention. Join Aaron Marcum, founder and CEO of Home Care Pulse, as he shares data-driven methods and specific strategies your office staff can use to make your agency a place where caregivers want to stick around.

In this webinar you will…

  • Better understand the role your office staff play in turnover and retention

  • Gain actionable knowledge to make retention a competitive advantage

  • Learn important strategies to make your office staff your greatest asset for retention

Presented by:

Lynsey Skinner, Home Care Pulse

Aaron Marcum

Founder & Chairman
Home Care Pulse

Professional EOS Implementer
VUE Advisors

Aaron is one of the leading experts in home care today. After running a highly successful home care agency for eight years, he founded Home Care Pulse and served as its CEO for ten years, leading it to become the foremost satisfaction management and data company for home care providers in North America. After stepping down as its CEO last November, Aaron has founded a consulting firm, VUE Advisors, to coach home care owners on leadership and organizational principles that they can use to achieve traction in their business.

Watch Replay