Turning Client Feedback Into Increased Revenue
Wednesday, June 6th or 20th, 20182pm Eastern | 30 minutes + Q&A
Feedback from your clients can be an invaluable tool in growing your business. Are you getting the most out of yours?Join Home Care Pulse Director of Customer Success, Kire Madsen, as he shares some powerful examples from agencies who used client feedback to cut costs and grow their client base.
In this webinar you will…
Learn how to leverage client feedback to make data-driven decisions that increase revenue
Learn how to leverage your Net Promoter Score to turn clients into promoters
Discover how to leverage caregiver feedback to reduce turnover
Kire Madsen | Director of Customer Success
Home Care Pulse
Kire joined Home Care Pulse after completing his MBA at Idaho State University and working for five years as a regional sales manager. He welcomed the new challenge of joining the team at Home Care Pulse and adding his unique skills to the Customer Sucess Team. Kire is passionate about creative problem solving and working with others, and he enjoys communicating with clients and helping them to see that the “why” is more important than the “how.” When Kire is away from the office, you can typically find him reading, woodworking, or playing basketball with his kids.