Turning Client Feedback Into Increased Revenue

Wednesday, June 6th or 20th, 2018
2pm Eastern | 30 minutes + Q&A

Feedback from your clients can be an invaluable tool in growing your business. Are you getting the most out of yours?Join Home Care Pulse Director of Customer Success, Kire Madsen, as he shares some powerful examples from agencies who used client feedback to cut costs and grow their client base.

In this webinar you will…

  • Learn how to leverage client feedback to make data-driven decisions that increase revenue

  • Learn how to leverage your Net Promoter Score to turn clients into promoters

  • Discover how to leverage caregiver feedback to reduce turnover

Presented by:

Lynsey Skinner, Home Care Pulse

Kire Madsen | VP of Customer Success
Home Care Pulse

Kire’s team has worked with over 4,000 home care agencies to help them solve business problems and keep growing. He brings over two decades of experience in sales and customer success. After leading a regional sales division for a global consumer products company, Kire joined Home Care Pulse to head our Customer Success department. Kire has consulted with the executive teams of many of the leading brands in home care to help them implement data and improve operations. When he’s not working, you’ll find Kire with his family.

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