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Turning Client Feedback Into Increased Revenue

Wednesday, June 6th or 20th, 2018
2pm Eastern | 30 minutes + Q&A

Feedback from your clients can be an invaluable tool in growing your business. Are you getting the most out of yours?Join Home Care Pulse Director of Customer Success, Kire Madsen, as he shares some powerful examples from agencies who used client feedback to cut costs and grow their client base.

In this webinar you will…

  • Learn how to leverage client feedback to make data-driven decisions that increase revenue

  • Learn how to leverage your Net Promoter Score to turn clients into promoters

  • Discover how to leverage caregiver feedback to reduce turnover

Presented by:

Lynsey Skinner, Home Care Pulse

Kire Madsen | Director of Customer Success
Home Care Pulse

Kire joined Home Care Pulse after completing his MBA at Idaho State University and working for five years as a regional sales manager. He welcomed the new challenge of joining the team at Home Care Pulse and adding his unique skills to the Customer Sucess Team. Kire is passionate about creative problem solving and working with others, and he enjoys communicating with clients and helping them to see that the “why” is more important than the “how.” When Kire is away from the office, you can typically find him reading, woodworking, or playing basketball with his kids.

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