Home Care Pulse

Speakers Bureau

Our team’s focus is on giving real data and training to home care
providers so they can build the home care business they imagined having when they first started.

Our Key Speakers

Erik Madsen

Flight, Lodging, $50 per diem
+ $3,500 honorarium

Request this speaker

(See “Trades and Agreements” section at the bottom of this
page for potential exceptions.)

Erik Madsen

Chief Executive Officer, Home Care Pulse

Before joining Home Care Pulse, Erik was an executive at a global company focused on improving human wellness, where he spent nearly twenty years in roles that spanned marketing, sales, operations, and customer support. Erik joined Home Care Pulse as COO seven years ago and took the reins as CEO in 2018.

In addition to experience as a consultant and educator, Erik has been a featured speaker at conferences and events across the country. Erik is a committed mentor who prioritizes the individual development of the people within his organization and his sphere of influence.

Outside of work, Erik enjoys exploring the Idaho outdoors, coaching youth baseball, and spending time with his family.

Sample Topics

  • Best Practices for Increasing Caregiver Retention and Recruitment
  • Proving and Improving Quality Care Through Satisfaction Management
  • The Top 5 Reasons Consumers Choose a Home Care Provider
  • Improving Caregiver Retention by Understanding Caregiver Satisfaction
  • Increasing Caregiver Retention Through Recognition
  • What Are Your Clients and Employees Saying About You
  • Reduce Caregiver Turnover and Grow Your Home Care Business
  • 5 Key Strategies for Unlocking the Power of Client Referrals
  • What are Your Clients and Employees Saying About You?
  • Give Them Reasons to Refer – How to Increase Home Care Referrals Among Professionals

Other Speakers

Todd Austin

Todd Austin

Chief Operating Officer, Home Care Pulse

Request this speaker

Flight, Lodging, $50 per diem
+ $2,500 honorarium

An Idaho-born sales and marketing expert, Todd Austin is recognized as an important voice in the up and coming Home Care industry. Todd brings over a decade of experience in sales, marketing, and management to the Home Care Pulse team. A sought-after speaker and innovative thinker in-home care, he is passionate about delivering resonant messages, growing businesses, and helping others achieve their potential. Before his time at Home Care Pulse, he led teams for both million and billion-dollar organizations. Outside the office, you can find Todd spending time with his family or out on the golf course.

Sample Topics

  • What the Future of Home Care Looks Like

  • Creating a Caregiver Experience that Boosts Recruitment and Retention

  • Key Takeaways from the Home Care Benchmarking Study

  • Data-Driven Growth Strategies

  • Metrics for Success: The KPIs Home Care Agencies Need to Be Tracking

  • The Why and How of Getting More Online Reviews

Caleb Hendricks

Caleb Hendricks

Director of Sales, Home Care Pulse

Request this speaker

Flight, Lodging, $50 per diem
+ $1,500 honorarium

Caleb brings a decade of experience in sales and marketing to Home Care Pulse. After building and selling a successful digital marketing firm, Caleb spent five years in healthcare recruiting and sales before joining Home Care Pulse. He now leads our sales department and advises home care agencies on how they can leverage new technologies to grow their business. Outside of work, Caleb enjoys skiing, mountain biking, and hiking with his wife and dog.

Sample Topics

  • Training a Rockstar Sales Team

  • Creating Your Digital Marketing Strategy

  • Creating an Exceptional Client/Caregiver Experience

  • Setting a Foundation for Long-Term Growth

Want us to speak at your event?

To discuss a speaking arrangement at your event, please contact Todd Austin via email at [email protected].

Speaking Team Policies

Host Organization Handling The Planning
The airport of departure for Home Care Pulse is Idaho Falls Regional. Please provide Home Care Pulse with two flight itinerary options to choose from for the trip to the event, as well as the trip back. Our speakers often have back-to-back speaking engagements, and this allows us necessary flexibility. Flights can be booked in the economy class.

Home Care Pulse Handling The Planning
The airport of departure for Home Care Pulse is Idaho Falls Regional. Please provide a full event schedule, as well as specific times the speaker will be presenting or needs to be at the venue. Before booking, flight prices will be sent to host organization for review. Flights will be booked in economy class, by Home Care Pulse, and costs included with the final invoice.

Host Organization Handling The Planning
Please schedule all necessary, event-related ground transportation at least 10 days prior to the event, and provide details to the speaker. This includes travel from the airport to the hotel, from the hotel to the conference venue and back each day if they are in separate locations, and back to the airport at the conclusion of the event.

Home Care Pulse Handling The Planning
Home Care Pulse will organize shuttles and ground transportation for the speaker and any additional team members who may be attending the event. We believe in being responsible with our expenses, and will treat our planning accordingly, focusing on affordable and reliable modes of transportation. Shuttles will be standard (we do not use limousines or other extravagant services), and in the event a rental car is required, Home Care Pulse will book at the economy level. Event-related ground transportation costs will be included with the final invoice.

Host Organization Handling The Planning
Please book hotel rooms under the speaker’s name. Home Care Pulse will work closely with you to decide which nights a hotel room will be necessary, to prevent overbooking or excess charges. In the event that additional charges are added to the room by the speaker, these charges will be deducted from the per diem as outlined below.

Home Care Pulse Handling The Planning
When possible, Home Care Pulse will book the speaker in the conference hotel. If there is a conflict, Home Care Pulse will provide the host organization with two nearby alternatives, which the host organization will approve before booking. All lodging fees will be included with the final invoice, less any additional charges added to the room by the speaker (such as room service etc.).

Host Organization Handling The Planning
A $50 per diem (per day) will be invoiced to the host organization after the event, less any additional charges added to the room by the speaker (such as room service etc.). Should additional charges exceed the total invoice amount, Home Care Pulse will instead pay the host organization the difference, in the form of a check. Per diem will also be accrued on days where the speaker is traveling to and from the event.

Home Care Pulse Handling The Planning
A $50 per diem (per day) will be added to the final invoice. Per diem will also be accrued on days where the speaker is traveling to and from the event.

The honorarium is a fee for the time of the speaker, to offset the cost of having them out of the office, as well as to recognize the benefit they provide to your event. In some instances and at the discretion of the Home Care Pulse marketing team, trades in services can be made to cover this fee, as outlined below. This fee will be added to the final invoice.

Invoicing

All event-related costs incurred by Home Care Pulse will be compiled into a final invoice, to be delivered to the host organization after the conclusion of the event. Invoices will be Net30 and prompt payment is appreciated. Copies of receipts will be included with the invoice.

Trades and Agreements

At the discretion of the Home Care Pulse marketing department, trades in services can be made to cover the honorarium, and possibly other event costs. These trades could include but are not necessarily limited to conference exhibit and sponsorship packages, and will be reviewed on a case-by-case basis. If you’d like to offer a trade for speaking involvement at your event, please contact our Director of Business Development, Todd Austin, at [email protected] to discuss the details.