Home Care Pulse

Speakers Bureau

Our team’s focus is on giving real data and training to home care
providers so they can build the home care business they imagined having when they first started.

Our Key Speakers

Bud Meadows

CEO

Bud Meadows has more than 25 years of leadership experience in the healthcare information technology industry, with senior roles in both emerging growth and publicly-traded companies.

Immediately before joining HCP, he served as President and General Manager of ABILITY, an Inovalon company and leading cloud-based SaaS platform empowering healthcare providers to achieve improvements in administrative, cost, care, and quality goals. Prior to ABILITY, Meadows held senior executive positions at Mirixa Corporation, Sage, WebMD, and Medical Manager.

Topics covered:

Todd Austin

President &
Chief Operating Officer

As a highly accomplished executive, Todd Austin is recognized as a leading voice in the rapidly-growing care industry. With over a decade of experience in executive leadership roles, Todd brings a wealth of knowledge and expertise to his current position as a key member of the Home Care Pulse team.

With a background in sales, marketing, management, operations, and finance, Todd is a true Renaissance executive with a rare combination of strategic and tactical skills. His expertise in developing and implementing growth strategies, optimizing operations, and driving profitability has made him a sought-after advisor to many organizations.

As a natural leader, Todd has successfully led teams for both million and billion-dollar organizations, and has a proven track record of achieving outstanding results. His ability to inspire, motivate, and mentor his team members has helped him to build highly effective teams that consistently deliver exceptional results.

In addition to his work in the care industry, Todd is a passionate speaker and thought leader who is dedicated to sharing his expertise and insights with others. He is also committed to personal growth and continuous learning, and stays up-to-date on the latest industry trends and best practices.

When he’s not working, Todd enjoys spending time with his family, playing golf, and giving back to the community. He is a respected leader, a trusted advisor, and a valuable asset to the Home Care Pulse team.

Topics covered:

  • What the Future of Care Looks Like

  • Creating an Employee Experience that Boosts Recruitment and Retention

  • Key Takeaways from the HCP Benchmarking Report

  • Data-Driven Growth Strategies
  • Metrics for Success: The KPIs Home Care Agencies Need to Be Tracking
  • The Why and How of Getting More Online Reviews
  • Best Practices for Increasing Care Professional Retention and Recruitment
  • Proving and Improving Quality Care Through Satisfaction Management
  • The Top 5 Reasons Consumers Choose a Home Care Provider
  • Improving Care Profession Retention by Understanding Care Professional Satisfaction
  • Increasing Care Professional Retention Through Recognition
  • What Are Your Clients and Employees Saying About You
  • Reduce Care Professional Turnover and Grow Your Home Care Business
  • 5 Key Strategies for Unlocking the Power of Client Referrals
  • What are Your Clients and Employees Saying About You?
  • Give Them Reasons to Refer – How to Increase Home Care Referrals Among Professionals
  • Operations, Revenue, Engagement, Leadership Development

Chris Magleby

Chief Strategy Officer

From pulling weeds as a child at his father’s nursing facility to heading up one of the leading research companies in the sector, Chris Magleby has spent most of his life in the senior living and skilled nursing industries. Prior to joining HCP, he was the CEO of Pinnacle Quality Insight, an employee retention and customer satisfaction company that helps senior care managers reduce turnover and improve customer experience.

Chris graduated from the University of Utah with a BA in 2004. He lives in Salt Lake City with his wife and three children. When not working he can be found at a golf course, sporting event, or concert venue.

Topics covered:

  • Consumer satisfaction trends for Skilled Nursing Facilities

  • Consumer satisfaction trends for Assisted Living Facilities

  • Employee retention strategy for SNF/ALF

  • CoreQ surveys and regulation for SNFs

  • Advocacy efforts for Assisted Living

  • Improving Wellness for Employees

Linda Leekley

Chief Clinical Officer

In her leadership role at HCP, Linda pulls from her decades of experience—in nursing, education, and entrepreneurship. In 1998, after years of working as a nursing supervisor and clinical educator in both acute care and home health care, Linda founded the healthcare training company, In the Know. For more than 20 years, she demonstrated her passion for healthcare education by developing an ever-growing library of interactive, engaging, and effective training courses. In 2020, In the Know and HCP merged to create a powerful suite of management tools for pre-and post-acute organizations. As CCO, Linda guides a large team of nurses and instructional designers in their ongoing efforts to produce the highest quality training in the industry. When not working, Linda enjoys spending time with her family (including eight grandchildren) and exploring the beautiful beaches of North Carolina.

Topics covered:

  • Using Specialized Training to Stand Out in a Crowded Market

  • Creating the Care Team You Need

  • How to Design and Deliver an Exceptional Training Program

  • Using a Career Ladder to Recruit and Retain Employees

  • The Power of Specializing in Alzheimer’s and Dementia Care
  • The Importance of Training Beyond Compliance
  • Supervising Four Generations of Employees
  • Training for Teamwork

Joshua Kondik

Vice President of Sales

Josh has worked strategically in healthcare for the past 10 years. Josh brings over a decade of healthcare technology experience with companies such as AthenaHealth, GE Healthcare, ABILITY Network, and Greenway Health. Josh has partnered with some of the largest healthcare organizations in the country to improve sales processes and scale growth. He holds an anthropology degree from Kent State University and an MBA from the University of Illinois.

Topics covered:

  • Technology Adoption Strategies and Technology Evolution

  • Sales and Marketing Enablement

  • Business and Process Optimization

  • Data Analysis and Building Reporting Packages

  • Data-Driven Growth Strategies
  • Metrics for Success: The KPIs Home Care Agencies Need to Be Tracking
  • The Why and How of Getting More Online Reviews
  • Best Practices for Increasing Care Professional Retention and Recruitment
  • Proving and Improving Quality Care Through Satisfaction Management
  • The Top 5 Reasons Consumers Choose a Home Care Provider
  • Improving Care Profession Retention by Understanding Care Professional Satisfaction
  • Increasing Care Professional Retention Through Recognition
  • What Are Your Clients and Employees Saying About You
  • Reduce Care Professional Turnover and Grow Your Home Care Business
  • 5 Key Strategies for Unlocking the Power of Client Referrals
  • What are Your Clients and Employees Saying About You?
  • Give Them Reasons to Refer – How to Increase Home Care Referrals Among Professionals
  • Operations, Revenue, Engagement, Leadership Development
  • Historical and Future States of the Care Continuum
  • Creating an Employee Experience that Boosts Recruitment and Retention
  • What the Future of Care Looks Like
  • Key Takeaways from the HCP Benchmarking Report

Sarah Dirks

EVP, Business Development

As a passionate advocate for the senior community, Sarah helps senior care providers discover more about their customer and employee experiences, as well as strategize on how these experiences can be improved. Her extensive knowledge and energizing vision make her a sought-after partner on topics such as care improvement, quality measurement, and employee retention. Sarah has worked in the Senior Care space more than a decade and currently serves as the Executive Vice President of Business Development at HCP.

Topics covered:

  • Employee Engagement
  • Employee Retention
  • Workforce
  • Customer Satisfaction
  • CoreQ
Kire Madsen

Kire Madsen

Vice President of Customer Success

After leading a regional sales division for a global consumer products company, Kire joined HCP to head their Customer Success department. He brings over two decades of experience in sales and customer success. Kire and his team have worked with more than 4,000 home care agencies to help them solve business problems and keep growing. He has also consulted with the executive teams of many leading brands in home care to help them implement data and improve operations.

When he’s not working, you can find him with his family or in the mountains.

Topics covered:

  • Data Applications in Customer Success

  • Implementation of Customer Success Processes and Systems

Caleb Hendricks

Director of Sales – Home Care

Caleb brings a decade of experience in sales and marketing to HCP. After building and selling a successful digital marketing firm, Caleb spent five years in healthcare recruiting and sales before joining HCP in 2018. He now leads our sales department and advises home care agencies on how they can leverage new technologies to grow their business. ‘

Outside of work, Caleb enjoys skiing, mountain biking, and hiking with his wife, son and dog.

Topics covered:

  • Key Takeaways From the HCP Benchmarking Report

  • Metrics for Success: The KPIs Agencies Need to Be Tracking

  • Data-Driven Growth Strategies

Darin Ellsworth

Director of Sales – Hospice & Home Health

Darin brings a unique perspective to HCP. From his experience as a marketer for a Home Health agency to his experience as a Senior Account Executive for a world-renowned Experience Data company that works with Fortune 500 Companies – he’s resourceful, adaptable and in it to solve problems.

At HCP, Darin helps align agency owners with programs that help them flourish in an ever-changing, competitive industry. Outside of the office, you can find Dain enjoying time with his family or attending most any sporting event.

Topics covered:

  • Key Takeaways From the HCP Benchmarking Report

  • Metrics for Success: The KPIs Agencies Need to Be Tracking

  • Data-Driven Growth Strategies

Want us to speak at your event?

To discuss a speaking arrangement at your event, the HCP Marketing Team via email at [email protected]