HCP Training 

Build an effective training program to deliver better care

500+ courses. RN-developed. Blended online/in-service training options. Tailored to your state’s requirements.

online home care training for caregivers, clinicians, and CNAs through Home Care Pulse
HCP Training
Home Care Association of America

Endorsed by the
Home Care Association of America

Our Alzheimer's and Dementia Training is officially recognized by the Alzheimer's Association

Officially Recognized by the
Alzheimer’s Association

Our home care training is officially recognized by the National Association for Home Care & Hospice

Endorsed by the National Association of Home Care & Hospice

Better training for better outcomes.

Efficient Training Program Management

Easily track progress and view reports

Our robust tracking and reporting system allows you to easily examine your course library and learning paths, track learner participation, create custom, automatic reports, mass print certificates, and more!

Points and rewards keep everyone motivated

Points are added to your team leaderboard as care staff complete their training assignments. Employees can see where they stand and know how to improve their position. They can even earn specialist badges by completing one of the Specialist Learning Paths.

Team messaging directly in the training portal

Communicate with your entire team through the online learning portal. Send messages, reminders, or just words of encouragement. Having one place where everyone can go to see your consistent and clear messaging establishes trust in your leadership.

“The best training I’ve seen—and I’ve been a nurse for twenty years.”

Karen E., Community Home Health of Onaga Kansas

“We made the right choice when we chose this training for our agency.”

P.W, Assisting Hands

“The best customer service I’ve had in my life.”

Krishna Sharma, Quality Care Companions

Training Features

Caregiver training and eLearning platform
Industry’s Only Blended Learning

Take advantage of the industry’s only true Blended Learning Plan (a combination of traditional classroom training and online learning). It’s FREE with all subscriptions. CE courses approved in all states.

Training for Multiple Sectors of Care

Courses approved for CNAs, HHAs, PCAs, and non-medical care staff in home care, home health, hospice, ALFs, leadership development, and hospitals.

Specialist Learning Paths

Set your agency apart with specialist training in Alzheimer’s and dementia care, infection control, behavioral healthcare, preventing readmissions, restorative care, and palliative care.

Support for all Users

Your implementation fee gives you access to an RN Hotline, Learner Support, and Training Manager Support.

Custom Courses/Content

Create and upload your own courses or employee handbook for easy access to all your important resources in one location.

Courses in Multiple Languages

Provide Spanish, Russian, and Mandarin-speaking employees with courses customized to their unique needs, learning goals, and requirements.

Become Eligible for Best of Home Care® Awards

Based on your participation in HCP training, you’ll be eligible for The Best of Home Care® awards—the top awards in the home care industry. The Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care staff through a commitment to continuous learning.

Agencies that qualify for this award are recognized as top-tier providers and get access to marketing materials that they can use to advertise this distinction in their community.

On-the-Go Learning

Whether on the job or on the run, care staff can access important, need-to-know-now resources right from their smartphone with the intheknow on-the-go wiki.

  • Easily downloaded from Apple & Android App Stores

  • Courses can be downloaded to be accessed while offline

  • Caregivers can make the most of downtime and complete training courses anywhere

App Store Download
Google Play Download
Mobile online caregiver training app
online and in-person training for home care employees
online and in-person training for home care employees

Build a custom training program with online and in-person options.

Blended learning includes options for both online and in-service training.

Blended Learning is:
  • More engaging for learners

  • Preferred by care staff
  • Proven by research to be more effective

  • Only available through Home Care Pulse

Online learning has revolutionized professional care employee training, but there will always be times when instructor-led training is the way to go.

With blended learning, you’re prepared to offer both.

Home Care Pulse merged with In the Know and acquired Home Care Institute.

With three of the leading sources of education and tools for home care now under one roof, we’ve created the first-ever Care Intelligence Platform for home care agencies—a one-stop shop to get deep insights on your business using client/employee surveys, then perfect your quality of care with a massive library of award-winning training programs for your care staff.

In the Know, Home Care Institute, and Home Care Pulse
online home care training for caregivers, clinicians, and CNAs through Home Care Pulse

Preview one of our most popular training modules

PLEASE NOTE: This preview is for demonstration purposes only and will not award CE credit or generate a certificate of completion.

Are you a care professional that purchases their own training? We have options for you.

Are you a care professional that purchases their own training? We have options for you.

Preview a Course

caregiver training platform
Team Headshots Cluster

Tour the Care Intelligence Platform with one of our experts.