The Care Intelligence Platform

Solve employee turnover and deliver better care

Three combined tools designed to help you become the best provider and employer in your area. . . and make sure everyone knows about it.

The Suite of Care Intelligence Solutions

A smarter way to give care.

Three combined tools designed to help you become the best employer/provider in your area. . . and make sure everyone knows about it.

Stephen Tweed
Stephen Tweed

Founder of the Home Care CEO Forum & CEO of Leading Home Care

“Companies that are able to grow in this era of care professional shortages are those companies that have built out their employment brand–the perception of your company in the minds of applicants, your current employees, and your past employees.”

Bryunna Allen

Alternate Administrator at PC Home Health

“HCP has helped us simplify our day to day operations. They have helped us to not only focus on the growth of our company with their Reputation Management Product, HCP Training Product and countless resources; but also helps us make sure that with company growth, the values that PC Home Health were founded on stays true for each of our clients and caregivers with their Experience Management Product. HCP has been a game changer.”

A Strong Employment Brand Attracts Job Applicants

Demand for post-acute care is higher than ever—but care staff shortages have never been worse.

Businesses that aren’t attracting and retaining employees are struggling to even staff their existing cases. If they can figure out staffing, the existing demand would let post-acute care businesses grow faster than ever before.

There’s no quick answer. But there is a long-term solution: earn a reputation that makes care professionals come to you.

Attracting Employees Takes More Effort Than It Used To

Businesses that attract the most applicants even in times of staffing shortages have set their sights higher in three key areas:

The Old Way The New Way Our Tool to Help
Hoping for word-of-mouth Taking control of your online reputation
Training for Compliance Training to build a career ladder
online home care training for caregivers, clinicians, and CNAs through Home Care Pulse
Quality Assurance Total Experience Management
The Old Way The New Way Our Tool to Help
Hoping for word-of-mouth Taking control of your online reputation

Reputation Platform
Training for Compliance Training to build a career ladder

Training
Quality Assurance Total Experience Management

Experience Management

Getting these processes right is the key to becoming a business that employees compete to work for. Together, they create a continuous cycle that helps you understand, improve, and grow your business.

How the Care Intelligence Platform Powers the Process of Attracting More Employees and Customers
Providers Are Getting Their Processes Wrong, and It’s Costing Them Employees

Many businesses are doing some form of surveys, training, and reputation management, but they’re rarely doing all three of them effectively, and they’re rarely doing them in tandem.

When one part of the cycle is weak, the entire cycle is broken. That’s why it’s so important to get all three right. These cannot be done on occasion, in a vacuum, or by siloed team members that don’t coordinate. They need to be consistent efforts that work together.

We combined all three tools to make it easier for you to use them together.

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How The Suite of Care Intelligence Solutions Work Together and Drive Results

The 3-in-1 platform encourages your team to collaborate and look at the whole process of experience and growth holistically.

Surveys + Training

Training has courses built to meet the needs of any areas where the surveys show low scores

Surveys + Reputation

Experience Management (surveys) helps you gather reviews, testimonials, scores, and awards that you can use to boost your reputation

Surveys + Reputation

Survey feedback help you know which employees and customers to reach out to using Reputation Management to get the best possible online reviews

Reputation + Surveys

Reputation Management automatically gathers sentiment analysis from your online reviews to bolster the insights you get from Experience Management

Reputation + Training

Online review monitoring gives you additional insight on where you need to focus your training efforts

Training + Reputation

Easily create custom learning paths to address any negative trends that arise from online reviews

Impact on Recruitment

On average, HCP customers received 75% more employee applications than the average home care agency in 2021.

HCP customers using all three products received 104% more employee applications than the average home care agency in 2021.

Read how other care providers are solving their staffing challenges with our tools.

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Become the business employees compete to work for.