Start Capturing Actionable Feedback

Starter

1-60
Clients & Caregivers

$129
/month/location
6
Quarterly Surveys
Free Demo

Basic

61-100
Clients & Caregivers

$229
/month/location
6
Monthly Surveys
Free Demo

Pro

101-180
Clients & Caregivers

$329
/month/location
10
Monthly Surveys
Free Demo

Elite

181-230
Clients & Caregivers

$429
/month/location
16
Monthly Surveys
Free Demo

Enterprise

231+
Clients & Caregivers

$599
/month/location
30
Monthly Surveys
Free Demo

HCAOA member? Ask us about exclusive discounts.

Set Up & Onboarding

A $399 one-time setup fee covers Professional Onboarding which includes account setup, integration with your home care software, and three onboarding calls with your customer success manager.

60-day Easy Opt-out Guarantee

If within first 60-days you do not find value, we will cancel your agreement with no penalty.

Program Features

Included in all packages

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Survey Features

  • 5 Client & 5 Caregiver Satisfaction Questions

  • Methodology Developed & Perfected for Home Care

  • Capture Satisfaction Ratings & Actionable Feedback

  • High Response Rate

  • Best of Home Care Award Eligibility

  • Capture Google reviews (Add-On)

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Dashboard

  • NPS®/Employee NPS® (eNPS) Ratings

  • 10 Satisfaction Trend Reports

  • Proof of Quality Reports

  • Testimonial Reports

  • Compare Performance Against National Benchmarks

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Integration

  • Scheduling Software Integration

  • BestofHomeCare.com Listing

  • Automatically Publish Client Reviews to Caring.com & BestofHomeCare.com

  • Feature awards earned on Caring.com & BestofHomeCare.com

  • Single Sign-On (SSO)

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Support

  • Professional Onboarding

  • Dedicated Customer Success Manager

  • 150+ Tools & Resources to Help You Take Action

  • Knowledge Base

  • Phone/Email/Chat Support

Get more with Add-ons

Review Manager

Monitor, respond to, and generate reviews across the web from a single platform.

+$149/mo
(per location)
Learn More

MONITOR REVIEWS FROM THESE SITES & MORE

Review Manager Logos
questions

Additional Custom Questions

Survey your clients and caregivers with custom questions in addition to our industry benchmarked questions.

+$5
/question

Data Access API

Get API access to pull data from our system, create custom integrations with your software, or build custom reporting.

Call for Custom Quote
review manager

BestofHomeCare.com & Caring.com

Automatically publish reviews captured through surveys to your bestofhomecare.com and caring.com listings.

FREE

Made for agencies just like yours.

“I love the feedback I’m getting. The data you get with Home Care Pulse is just great in helping you run your business and improve your overall quality for clients as well as your retention with caregivers.”

Read Story

Lifetime Care At Home Logo

“The way we know we’re winning or not is by the results we’re seeing in our surveys from Home Care Pulse. A third party is asking the questions we want asked and finding out what we can do better.”

Read Story

Carefree-Home-Care-Logo

“Partnering with Home Care Pulse and getting these surveys has been eye opening… Some things we thought we were doing really great on we can see that we needed some changes—especially with our caregivers.”

Read Story

Michelle Lisk

Michelle Lisk
SYNERGY of Carlisle PA

Guy Tommasi

Guy Tommasi
LIFETIME Care at Home

Michelle Tagge
Carefree Home Care

Still have questions?
We’re standing by to help.

Sales Account Executives