Start Capturing Actionable Feedback

Starter

1-60
Clients & Caregivers

^$129
/month/location

Quarterly Surveys

Free Demo

Basic

61-100
Clients & Caregivers

^$229
/month/location

Monthly Surveys

Free Demo

Pro

101-180
Clients & Caregivers

^$329
/month/location

Monthly Surveys

Free Demo

Elite

181-230
Clients & Caregivers

^$429
/month/location

Monthly Surveys

Free Demo

Enterprise

231+
Clients & Caregivers

^$599
/month/location

Monthly Surveys

Free Demo

HCAOA member? Ask us about exclusive discounts.

Set Up & Onboarding

A $399 one-time setup fee covers Professional Onboarding which includes account setup, integration with your home care software, and three onboarding calls with your customer success manager.

60-day money-back guarantee

If within first 60-days you do not find value, we will cancel your agreement with no penalty and refund your one-time set up fee.

Program Features

Included in all packages

Survey Features

5 Client & 5 Caregiver Satisfaction Questions
Methodology Developed & Perfected for Home Care
Capture Satisfaction Ratings & Actionable Feedback
High Response Rate
Best of Home Care Award Eligibility
Capture Google reviews (Add-On)

Dashboard

NPS®/Employee NPS® (eNPS) Ratings
10 Satisfaction Trend Reports
Proof of Quality Reports
Testimonial Reports
Compare Performance Against National Benchmarks

Integration

Scheduling Software Integration
BestofHomeCare.com Listing
Automatically Publish Client Reviews to Caring.com & BestofHomeCare.com
Feature awards earned on Caring.com & BestofHomeCare.com
Single Sign-On (SSO)

Support

Professional Onboarding
Dedicated Customer Success Manager
150+ Tools & Resources to Help You Take Action
Knowledge Base
Phone/Email/Chat Support

Get more with Add-ons

Review Manager

Monitor, respond to, and generate reviews across the web from a single platform.

+$149/mo

(per location)

Learn More

MONITOR REVIEWS FROM THESE SITES & MORE

Additional Custom Questions

Survey your clients and caregivers with custom questions in addition to our industry benchmarked questions.

+$5

/question

Data Access API

Get API access to pull data from our system, create custom integrations with your software, or build custom reporting.

Call for Custom Quote

1.877.307.8573

BestofHomeCare.com & Caring.com

Automatically publish reviews captured through surveys to your bestofhomecare.com and caring.com listings.

FREE

Made for agencies just like yours.

“I love the feedback I’m getting. The data you get with Home Care Pulse is just great in helping you run your business and improve your overall quality for clients as well as your retention with caregivers.”

Read Story

“The way we know we’re winning or not is by the results we’re seeing in our surveys from Home Care Pulse. A third party is asking the questions we want asked and finding out what we can do better.”

Read Story

“Partnering with Home Care Pulse and getting these surveys has been eye opening… Some things we thought we were doing really great on we can see that we needed some changes—especially with our caregivers.”

Read Story

Michelle Lisk
SYNERGY of Carlisle PA

Guy Tommasi
LIFETIME Care at Home

Michelle Tagge
Carefree Home Care