ABOUT HOME CARE PULSE

We’re a software company delivering home-based care providers with training, surveys, and reputation management to help you become the agency clients brag about and where employees compete to work.

ABOUT HOME CARE PULSE

We’re a software company  providing pre- and home-based care providers with training, surveys, and reputation management to help you become the agency clients brag about and where employees compete to work.

Our Mission

Our vision is to create a world where the standard of care delivered at home gives every patient, family member, and care provider peace of mind.  

With over 55 million adults over the age of 65 in the US, we’re dedicated to working with the home-based care industry to achieve that vision. We’re committed to helping you find your agency’s blind spots, attract and retain care professionals, care for your clients or patients, and grow your agency so you can focus on making informed business decisions that drive revenue.  

Backed by Cressey & Company for our leadership within the healthcare field and our success in propelling the industry forward, our commitment to quality continues to drive every aspect of our services. Trusted by dozens of industry partners, our software is guaranteed to build your agency a reputation that brings clients, patients, and care staff to you. 

2K+

Customers in the
U.S & Canada

1M+

Home-Based Care
Surveys Performed

100+

Employees
Across the Country

What We Offer

Our Care Intelligence Platform offers RN-developed training, satisfaction surveys, and reputation management tools designed to help you become the best employer and provider in your area—and make sure everyone knows about it.  

As the need for home-based care reaches unprecedented levels, we will help you navigate the industry’s ever-evolving landscape with expert guidance and indispensable insights from behind the scenes, so you can focus on taking better care of your clients, staff, and community. 

Experience
Management

Phone surveys built for home-based care, with detailed reporting and data.

Online
Training

RN-developed training tailored to your state’s complete requirements.

Review
Management

Tools to monitor, respond to, and get more online reviews.

+ More to come soon!

Our Core Values

At HCP, we put our data into action. 

Our research shows that centering your daily business decisions around your company’s core values will attract those who resonate with your mission and unify your employees to act towards one shared vision. 

As a result, we hire, fire, review, and reward based on these 5 values: 
  • Service Minded – A can-do attitude. Generous with our time. Selfless.

  • PassionateContributing. Positive attitude. Shared core focus.

  • Results-DrivenOwnership. Accountability. Forward-thinking. Proactive. Committed. 

  • Problem SolverResourceful. Collaborative. Attentive. Data-driven.

  • Continuous LearningTeachable. Humble. Vulnerable. Insightful. Self-improver. 

Expert-Engineered Software

Our software is designed and engineered by alumni of: 

Remote Forever With In-Office Options

Idaho – HQ

Rexburg, ID – West Coast Office
364 Grand Loop Suite 200

Remote Work

Work From Home Options
Available for Most Positions

View Open Positions

Our Leadership Team

Todd Austin
President and COO

Linda Leekley
Chief Clinical Officer

Kristen Duell
Chief Marketing Officer

Brian Zeichick
Chief Product Officer

Kire Madsen

Kire Madsen
VP of Customer Success

Josh Kondik
VP of Sales

Jeralyn Peterson
Director of Finance

Jason Hamilton
Director of IT

Tyler Guthrie
Director of RevOps

Sasha Erickson
Director of HR

Amber Monroe
Director of Customer Success

Amanda Sternklar
Managing Editor