Onboarding & Education

For Current Customers    |    For New Customers

Product Training Onboarding

HCP Training – Product Training Session

HCP Training – Product Training Session

This product training session is designed for current customers using the HCP Training product. This is best for brand new customers to HCP or brand-new team members at your agency that want to better understand how the product works. At the end of the session, we will open it up for questions.

This product training session is designed for current customers using the HCP Training product. This is best for brand new customers to HCP or brand-new team members at your agency that want to better understand how the product works. At the end of the session, we will open it up for questions.

Every Monday, 2pm-3pm EST

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Every Wednesday, 1pm-2pm EST

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HCP Experience Management – Product Training Session

HCP Training – Product Training Session

This product training session is designed for current customers using the HCP Experience Management product. This is best for brand new customers to HCP or brand-new team members at your agency that want to better understand how the product works. At the end of the session we will open it up for questions.

This product training session is designed for current customers using the HCP Training product. This is best for brand new customers to HCP or brand-new team members at your agency that want to better understand how the product works. At the end of the session, we will open it up for questions.

Every Tuesday, 2pm-3pm EST

Register

Every Thursday, 1pm-2pm EST

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HCP Reputation Management – Product Training Session

HCP Training – Product Training Session

This product training session is designed for current customers using the HCP Reputation Management product. This is best for brand new customers to HCP or brand new team members at your agency that want to better understand how the product works. At the end of the session we will open it up for questions.

This product training session is designed for current customers using the HCP Training product. This is best for brand new customers to HCP or brand-new team members at your agency that want to better understand how the product works. At the end of the session, we will open it up for questions.

Every Tuesday, 3:30pm-4:30pm EST

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Q&A Sessions

QA Sessions _ Training

Training

This is an open forum for current customers using the HCP Training product to ask any questions related to the feature/functionality of the product.

Every 2 weeks on Wednesday,
2:30pm-3:30pm EST

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Experience
Management

This is an open forum for current customers using the HCP Experience Management product to ask any questions related to the feature/functionality of the product.

Every 2 weeks on Wednesday,
2:30pm-3:30pm EST

Register

Reputation
Management

This is an open forum for current customers using the HCP Reputation Management product to ask any questions related to the feature/functionality of the product.

3rd Thursday of every month, 2:30pm-3:30pm EST

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Integrations

This is an open forum for current customers to ask any questions related to integration capabilities of our products.

2nd Thursday of every month, 2:30pm-3:30pm EST

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Customer Workshops

  • Dive deeper into the learner experience side of the platform - understand how to help guide learners to log in, access their training content, and utilize the mobile app.

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  • There's probably a gap between your ideal client and caregiver experience and the experience they're actually having with your agency. Understanding where those gaps are, and what you can do to fill them, is key to your agency's success.

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  • One of the most important things you can do for your clients and caregivers is to make sure you're using a good training platform to its fullest extent.

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  • Let's face it: potential clients and caregivers care a lot more about what your current clients and caregivers say about your business than what you say about it. With that in mind, we're ramping up our efforts to help our customers maximize their use of HCP Reputation Management (formerly Review Manager).

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