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How Training Has Changed Over the Last 20 Years

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AN HCP PODCAST

About the Show

Welcome to Vision: The Care Leaders’ Podcast—a podcast that gives you an inside look at what’s happening in home care, home health, and hospice. Hosts Linda Leekley and Amanda Sternklar sit down with industry leaders to discuss pressing challenges, operational best practices, rising trends, and answer top-of-mind questions from providers across the nation. Catch a new episode of Vision every other Tuesday.

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All Episodes

  • Josie and Ron Ross of Avant HR Solutions share how the home-based care industry can truly invest in DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives, and some of the most important first steps agency owners can take.

  • As we dive into Season 3 of Vision: The Care Leaders Podcast, new hosts, Linda Leekley and Amanda Sternklar, discuss how training has evolved over the last 20 years, and what care providers need to focus on to provide long-term support for industry professionals.

  • Melanie Stover, Owner of Home Care Sales, shares everything you need to know about referral sources to set your agency up for success. She answers how to communicate with referral sources, how to promote transparency, and how to engage/empower marketers in your organization.

  • Miki Rossanis, Head of Clinical Development at Sensi, addresses how artificial intelligence technology can aid agencies in recognizing cognitive changes in their clients, and provide supplemental care for the aging populating amid caregiver shortages.

  • Wendie Colvin, Senior Clinical Content Writer at Home Care Pulse, discusses how we can prepare clients, caregivers, and family members for the progression of Alzheimer's, and what agencies need to do to support the millions of people living with this disease.

  • Barbara Karnes, author of 'Gone From My Sight', 'The Little Blue Book' and 'The 11th Hour' explains the role of an end-of-life doula in Hospice, how they can support patients and their families, and the importance of advocating for the dying process.

  • Daisy Dalegowski, Director of Nursing at BrightStar Care Central Denver, shares why training is important for morale and retention, the differences between a good and bad program, and how every DON can keep caregivers engaged by making training fun and interesting.

  • Our new podcast host, Melissa Mendez, joins Miriam Allred to talk about her passions/hobbies, background in home care, and what you can expect in season 2 of Vision: The Care Leaders' Podcast.

  • John Bennett, CEO of Sunny Days In-home Care in Pittsburg, PA breaks down his company org chart and shares the reasoning behind hiring on-call supervisors for answering calls after hours and on weekends versus using an answering service.

  • Tatyana Zlotsky, Chief Customer Officer at A Place for Mom, explains what it means to be focused on quality outcomes, how to re-evaluate your people and tech stack to drive outcomes, and the recent updates at APFM to help providers leverage their data and acheive their growth goals.

  • Mike McSherry, Director of Partnerships at Hireology shares what agencies should do when they've already 'tried everything'. We discuss back-up plans, flexible schedules, emotional salary, employee recognition, and addressing burnout.

  • Todd Austin and Tyler Guthrie from Home Care Pulse highlight ten trends we've seen from early analysis of the 2022 HCP Benchmarking Report—to be released mid-April.

MEET THE HOSTS

Linda Leekley

Vision Host, Chief Clinical Officer – HCP

Linda Leekley BS, RN founded In the Know Care Professional Training more than 20 years ago. Currently, she serves as Chief Clinical Officer for Home Care Pulse. Her experience in clinical education, acute care, and home-based care make her a respected voice in our industry, with expertise in the recruitment and retention of care professionals, building strong care professional teams, upskilling care professionals, and using training as a marketing tool.

Amanda Sternklar

Vision Host, Director of Marketing – HCP

Amanda has a passion for helping agency owners and their workers improve the care experience through training, surveys, and reputation management.

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