Vision- The Home Care Leaders Podcast by Home Care Pulse
Start Listening
Vision- The Home Care Leaders Podcast by Home Care Pulse
Start Listening

A new episode of Vision every Tuesday, delivered to your inbox.


How to Use Your Training Program to Boost Caregiver Engagement

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About the Show

Welcome to Vision: The Home Care Leaders Podcast—a podcast that gives you an inside look at what’s happening in the home care industry. Host Melissa Mendez, from Home Care Pulse sits down with agency executives to discuss pressing challenges, operational best practices, rising trends, and answer top-of-mind questions from providers around the nation. Catch a new episode of Vision, every Tuesday.

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All Episodes

  • Miki Rossanis, Head of Clinical Development at Sensi, addresses how artificial intelligence technology can aid agencies in recognizing cognitive changes in their clients, and provide supplemental care for the aging populating amid caregiver shortages.

  • Wendie Colvin, Senior Clinical Content Writer at Home Care Pulse, discusses how we can prepare clients, caregivers, and family members for the progression of Alzheimer's, and what agencies need to do to support the millions of people living with this disease.

  • Barbara Karnes, author of 'Gone From My Sight', 'The Little Blue Book' and 'The 11th Hour' explains the role of an end-of-life doula in Hospice, how they can support patients and their families, and the importance of advocating for the dying process.

  • Daisy Dalegowski, Director of Nursing at BrightStar Care Central Denver, shares why training is important for morale and retention, the differences between a good and bad program, and how every DON can keep caregivers engaged by making training fun and interesting.

  • Our new podcast host, Melissa Mendez, joins Miriam Allred to talk about her passions/hobbies, background in home care, and what you can expect in season 2 of Vision: The Home Care Leader's Podcast.

  • John Bennett, CEO of Sunny Days In-home Care in Pittsburg, PA breaks down his company org chart and shares the reasoning behind hiring on-call supervisors for answering calls after hours and on weekends versus using an answering service.

  • Tatyana Zlotsky, Chief Customer Officer at A Place for Mom, explains what it means to be focused on quality outcomes, how to re-evaluate your people and tech stack to drive outcomes, and the recent updates at APFM to help providers leverage their data and acheive their growth goals.

  • Mike McSherry, Director of Partnerships at Hireology shares what agencies should do when they've already 'tried everything'. We discuss back-up plans, flexible schedules, emotional salary, employee recognition, and addressing burnout.

  • Todd Austin and Tyler Guthrie from Home Care Pulse highlight ten trends we've seen from early analysis of the 2022 HCP Benchmarking Report—to be released mid-April.

  • Dave Tasto, Owner of Assisting Hands - Boston Northwest and Beau Daggett, Senior Software Advisor at AxisCare cover which client outcomes to focus on, which tools and resources are being under-utilized, and the value these measurements have for an agency and the industry at large.

  • Building a strong value prop that's different than your local competitors isn't easy, let alone selling it to your right-fit referral partners — learn from Michelle Cone, SVP of Training/Brand Programs Corporate and Lou Romano, Owner of HomeWell - Hackensack, NJ with their combined 30+ years experience in home care.

  • Have you ever wondered how you can use your operational data to find your blind spots and improve your business? Learn from Jeff Wiberg, CEO of Family Resource Home Care and Tim Murray, Founder of Aware Senior Care and TeamElderCare Consulting as they break down how to effectively use data as a part of your growth strategy.


Melissa Mendez

Vision Host, Customer Marketing Specialist – Home Care Pulse

Melissa’s background in customer service and adult learning has grown into an eagerness to help agency owners and their caregivers improve client care through education and training.

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