Caring for an aging parent or loved one can feel overwhelming. At A Long Term Companion, our compassionate, professional caregivers have been providing one-on-one support to our clients for over a decade.

In an industry where the median turnover rate has exceeded 60% for over five years now, any agency with sub-30% turnover has a story to tell.

Increasing caregiver applicants is no small feat. See how one agency managed to do it amongst a caregiver shortage.

A skeptic became an advocate, and his agency is prospering.

In an industry where the median turnover rate has exceeded 60% for over five years now, any agency with sub-30% turnover has a story to tell.

Referral sources, especially in healthcare, look for consistency and quality. Here's how one agency owner uses satisfaction data to speak their language in a way that his competition isn't.

Motivating staff to do their best can be difficult. Here's one agency owner rallies his staff to get them all rowing in the same direction.

Read one marketer's experience of how showing client satisfaction data turned a competitor into a referral partner.

"It’s so easy to not realize what you’re not doing, and it’s so easy to not realize that what you are doing isn’t as helpful as you thought it was."

“As a business owner, you take pride in your business and you can be blind to what’s going on. As much as it stings, we need to know what the gaps are and we can’t always see that with our own eyes.”

While industry caregiver turnover rose 12%, one home care agency was busy reducing its caregiver turnover by 25%.

Learn how Carefree Home Care used caregiver feedback to make data-driven decisions about training that led to higher ratings.

Caring for an aging parent or loved one can feel overwhelming. At A Long Term Companion, our compassionate, professional caregivers have been providing one-on-one support to our clients for over a decade.

Increasing caregiver applicants is no small feat. See how one agency managed to do it amongst a caregiver shortage.

Learn how Carefree Home Care used caregiver feedback to make data-driven decisions about training that led to higher ratings.

See how online reviews help this agency stand out amongst competitors.

When the COVID-19 pandemic hit, national senior care employee turnover rates spiked to 75.3%. Many within the sector grappled with employee retention, particularly among new hires. New Hire Turnover (NHT) during the pandemic reached an alarming 38.6%. Retaining quality employees beyond the first 100 days was a constant struggle.

During the COVID-19 pandemic, turnover rates in post-acute senior care soared and the need to retain employees reached desperate levels. Prior to the pandemic, the senior care sector averaged a 52% turnover rate. When COVID hit, that rate skyrocketed to a staggering 73%. Retaining employees became a daily struggle.