Featured Articles
The Top Five Enablers of Top-Dollar Exits
Thinking of selling your home care agency eventually? Here's what you need to start planning for now.
Disconnected
There's a growing disconnect between how agencies and caregivers think about work—and the management of this disconnect is what will separate average agencies from high performing industry leaders.
All Articles
9 Questions to Ask When Interviewing Millennial and Generation Z Caregivers
At least 35% of caregivers are Millennials or Generation Z. When interviewing Millennial and Generation Z caregivers, it’s critical that you know who you’re speaking to and how to speak to them.
Home Care Tips: 3 Best Practices to Recruit Younger Millennials and Generation Z
How well do you understand these younger generations entering the workforce and what are you doing to capture their attention?
Taking Clients from Satisfied to Loyal
Client satisfaction is just the beginning. What leads to sustained growth and long-term success? Client loyalty.
Home Care Marketing Tip: Use Your News to Garner More Word-of-Mouth
Regularly written and distributed e-newsletters are a highly effective way to provide meaningful content to your current clients, to increase word-of-mouth referrals for your agency, and to drive traffic to your website.
How to Hire Great Office Staff
Your office staff can make or break your company. Here's how to make sure you're hiring the right people.
Using Client Feedback For Home Care Agency Email Marketing
Here are various ways you can use email marketing to ask for subscriber feedback and then use that data to segment your list.
When Will the Caregiver Turnover Crisis End?
It might involve robots.
No Matter What, Keep the People Front and Center
It takes a lot to grow a home care agency. When everything else is said and done, nothing is as important as the people in your care—both clients and caregivers. Are you focused on them above all?
How to Help Your Home Care Office Staff All Row in the Same Direction
Ever feel like running your business is like being stuck in a boat that’s just not getting anywhere as fast as you hoped it would? Here's what you can do.
Taking Control of Your Calendar: Time Management Tips for Home Care Owners
As a home care owner, your time is precious. Here's how you can protect it.
Unlock the Magic of Blended Learning
Caregivers prefer a blended learning solution that combines the best aspects of hands-on training and e-Learning. Here's why—and how you can get started.
Case Study: LIFETIME Care At Home Secures Referral Partnerships Using Satisfaction Data
Referral sources, especially in healthcare, look for consistency and quality. Here's how one agency owner uses satisfaction data to speak their language in a way that his competition isn't.
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