As the first line of contact, home care schedulers play an important role in satisfaction – both, for clients and caregivers. It's important that they have the training needed to be successful in their roles.
In a webinar on January 27th, Erik Madsen, CEO of Home Care Pulse, announced the recipients, shared facts and statistics about this year’s winners, and interviewed three individuals who won the Leader in Excellence award.
By now you’ve probably adapted just about every aspect of your agency to fit COVID-19 regulations or standards. While in-person open houses may have been put on hold for the time being, we highly encourage you to take a look at virtual alternatives.