Prove That You Care About Quality, and Earn More Referrals.
Doctors, hospitals and specialists are often looking for partners to bear some of the load they carry. As a private pay home care provider, you’re in a unique situation to provide outstanding care to their clients and improve quality of life. So how do you show your dedication of quality to these potential referral sources and help them feel good about referring their hard-earned clients to you? As part of our satisfaction management program, we also host the Best of Home Care Awards, which allow you to prove your quality of care to these professionals and build a relationship of trust.
We Help You Prove Your Quality of Care. Here’s how.
Best of Home Care® Awards
Providers who enroll in our Client Satisfaction Management Program become eligible, based on their satisfaction scores, to receive the Best of Home Care® Provider of Choice Award. This annual award can be used in your marketing efforts to showcase your dedication to providing outstanding care to your clients.
Doctors, specialists and hospitals are happy to give referrals to you, as long as you provide outstanding care. We interview a subset of your clients each month and provide you with detailed feedback and reports, showing what your clients love about your company, as well as areas that could improve.
The Home Care Benchmarking Study, conducted by Home Care Pulse each year, provides you with information like top marketing channels, best referral sources and more. Use this data to market your value and prove your quality to professionals.
Training & Resources
Sometime you just want a few tips to help you improve. We publish new tools and resources every month in our interactive reporting system, as well as on www.homecarepulse.com. Use these resources to fine-tune your marketing, operations, recruiting and other efforts.