Testimonials

You’re in good company

Thousands of agencies like yours use HCP to change the world of care.

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Rated 4.9/5 stars out of 90+ reviews

Testimonials

You’re in good company

Thousands of businesses like yours use HCP to change the world of care.

Testimonials

You’re in good company

Thousands of businesses use HCP

to change the world of care.

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Customers in U.S & Canada
0M+
Surveys Performed
0K+
Caregivers Surveyed Annually
0K+
Clients Surveyed Annually
Don’t just take our word for it…

Hear it for yourself from our brand champions

SYNERGY Logo

“The data you get with HCP is just great in helping you run your business and improve your overall quality for clients as well as your retention with care professionals.”

Michelle Lisk headshotMichelle Lisk, Owner of SYNERGY of Mid-Penn
Right At Home Logo

“ HCP Experience Management provides so much value to home care companies and helps maintain high standards. The information gathered during the survey interviews really closes the gaps and blind spots we would otherwise miss. 

I have created an open communication culture and still am not hearing the things I hear from these surveys. The are crucial for any business.”

Holly Anderson, Operations Coordinator, Right at Home of Utah Valley

“[HCP Training] is a great resource for continuing education courses for caregivers with easy access to lots of great content.”

Victoria Gondera, PCAH, Preferred Care at Home of Coastal Volusia
“We are an organization that is committed to continuous improvement. HCP gives us the tools and feedback we need to focus our energy on what our clients and caregiving team are saying that they need from us.
We have noticed that our caregiving team is feeling our positive work culture and that our management team is armed with the information that they need to positively impact the lives of our clients and caregiving team members. This will allow us to retain good caregivers and improve care outcomes for our clients.”
Clayton Foutch, Founder of Home Matters Caregiving

“[Our previous training provider] was great, but the capabilities that HCP has really knocked our socks off. We love the staff training for the admin team, the schedulers, and the wellness teamwhich was a big differentiator.”

“Our caregivers love training. The more that is at their fingertips, the more they want to learn. There’s such a robust library that’s on-demand that our caregivers can learn from at any time, and that kind of just opened up the world.”

Brett Ringold, Vice President of A Long Term Companion

“I have no doubt [HCP] Training and Experience Management play a big role in improving retention.”

“If you’re telling me that you are not interested in growing your agency, then maybe you don’t need a product like this. But if you are interested in getting to the next level, then you need data.”

Jeff Wiberg, CEO at Family Resource

“HCP has helped us simplify our day to day operations. They have helped us to not only focus on the growth of our company with their Reputation Management Product, HCP Training Product and countless resources; but also helps us make sure that with company growth, the values that PC Home Health were founded on stays true for each of our clients and caregivers with their Experience Management Product. HCP has been a game changer.”

Bryunna Allen, Alternate Administrator at PC Home Health
“HCP has been amazing. They have helped narrow down where we were missing customer service. I don’t have enough nice things to say about HCP. It has been so helpful to be able to pinpoint where exactly we were missing it, so can ward off complaints before they happen.”
Amanda Metz, Care Services Manager at Companion Extraordinaire
Visiting Angels Logo

“HCP was an indispensable partner in helping us reach our best growth quarter in company history.”

Richard RudaRichard Ruda, Owner of Visiting Angels of Carlisle
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Rated 4.9/5 stars out of 90+ reviews

“We made the right choice when we chose this training for our agency.”

P.W., Assisting Hands

“What I like about HCP Training is that it provides ongoing training to our caregivers. It helps us provide them with the support they need to get to where they want to go in their career. Sometimes that means helping them learn additional skills to become a better caregiver. There are also always those CNAs that might be working towards a career in nursing or other situations like that. We want to help support them in any way we can.”

Becky Reel, Executive Director at For Papa's Sake

“If you want to know what your clients and caregivers think, and ultimately want to make your business better – listen to the surveys. Read them, ask questions, and take action based upon the trends you see.”

Gary Ratkiewicz, , Owner - BrightStar Care Tinley Park
Norwood Seniors Network

“It’s not understating to say that our agency’s ability to keep our annual care professional turnover under 30% is a direct result of using HCP’s care professional surveys.”

Laura Shaw AvatarLaura Shaw-deBruin, Executive Director of Norwood Seniors Network
Visiting Angels Logo

“HCP has been beneficial for potential referral sources – those trying to decide between equally qualified and vetted in-home care agencies. It’s been advantageous to be able to differentiate our agency by our association with HCP as an independent, third party organization.”

Mark Wang, Administrator at Visiting Angels - Willamette Valley, OR

“Having that unbiased feedback from HCP surveys has definitely helped us understand the needs of our clients and caregivers more effectively to make sure we are meeting or exceeding expectations on an ongoing basis. Employees and clients are often willing to share more information about their experience with a third party than with us directly. It also gives them the opportunity to be anonymous which can be helpful.”

Becky Reel, Executive Director at For Papa's Sake
retireease-senior-services

“Home Care Pulse has been instrumental in helping us strengthen our current client relationships by helping understand what matters most to our clients. . . The level of detail our customers are willing to share with Home Care Pulse has revealed blind spots in our quality that we would not have otherwise uncovered.”

Julie-Ann Parrott, COO of RetireEase Senior Services
Right at Home

“Using HCP’s surveys has helped us to provide the kind of care that has made our clients our #1 referral source.”

Whitney KrupulaWhitney Krupula, Owner of Right at Home of Midlothian
Friendly Faces Logo

“Call Home Care Pulse and sign up for their surveys to see what your clients and care professionals are saying. It’s the only tool that will measure [client and care professional satisfaction] that’s built specifically for home care. It’s something in my personal opinion, all agencies should have.”

Quiana James headshotQiana James, Founder of Friendly Faces In-Home Care
LIFETIME-Care-at-Home

“Everything you need to get business, is given to you through HCP.”

“Measuring client/care professional satisfaction using HCP [Experience Management] is the key to getting my team to do their best work.”

Guy TommasiGuy Tommasi, Owner of LIFETIME Care at Home
SYNERGY Logo

“From a marketing aspect, it’s amazing to have the data that we get with HCP [showing client and care professional satisfaction scores]. It’s one thing to talk the talk, but to actually be able to show third-party proof about happy clients and care professionals is invaluable.”

Brandi Hollar, PR/Marketing rep at SYNERGY of Mid-Penn
Comfort Keepers

“I have found that our clients are much more willing to provide detailed and honest communication via HCP than with mailed surveys or when we call them directly. The reports are a great report card that we show our referral sources to illustrate not only how we differ from our competitors, but how we are better.”

Nicholas Miller, Comfort Keepers
Homewatch CareGivers

“All told, the ROI on this investment has been substantial. . . Becoming a HCP customer is one of the best decisions I have made as an owner.”

Larry AronsonLarry Aronson, Owner at Homewatch CareGivers of South Orange NJ
caregiver training platform
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