The First Care Intelligence Platform

Data analytics and eLearning tools that
drive engagement and retention

Data analytics and eLearning tools that drive engagement and retention

Data analytics and eLearning tools that drive engagement and retention

Training, surveys, and reputation management tools to improve and grow post-acute care organizations.

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Activated Insights and Pinnacle Quality Insight
EXCITING NEWS!

HCP has acquired Activated Insights & Pinnacle Quality Insight

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Customers in U.S & Canada
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Active Training Users
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Surveys Performed
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Care Professionals Surveyed
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Clients Surveyed
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Customers in U.S & Canada
0K+
Active Training Users
0M+
Surveys Performed
0K+
Care Professionals Surveyed
0K+
Clients Surveyed

Michelle Lisk
Owner of SYNERGY of Mid-Penn
“Home Care Pulse helped us reduce annual caregiver turnover by 25%.”
Richard Ruda
Owner, Visiting Angels of Carlisle
“Home Care Pulse was an indispensable partner in helping us reach our best growth quarter in company history.”
Whitney Krupala
Owner, Right at Home Midlothian
“Using Home Care Pulse’s surveys has helped us to provide the kind of care that has made our clients our #1 referral source.”
Laura Shaw-deBruin
Executive Director at Norwood Seniors Network
“It’s not understating to say that our ability to keep annual caregiver turnover under 30% is a direct result of using Home Care Pulse.”
Larry Aronson
Owner, Homewatch CareGivers South Orange
“All told, the ROI on this investment has been substantial. . . Becoming a Home Care Pulse customer is one of the best decision I have made as an owner.”

Trusted by Industry Leaders

Experience Management, Training, Reputation Management

Three tools that work together so you can take control of the client/patient and employee experience.

online home care training for caregivers, clinicians, and CNAs through Home Care Pulse
HCP Training Bundle Graphic

Training for Caregivers, HHAs, CNAs and Clinicians

  • RN-developed courses that focus on common compliance standards
  • Tailored to meet your orientation and annual training requirements
  • The only training solution with blended learning options (online and in-person)
  • 500+ course library with courses in Spanish, Russian, and Chinese
  • Easy-to-use mobile app so employees can learn on their schedule
  • Alzheimer’s/dementia training officially recognized by the Alzheimer’s Association
HCP XM Graphic Bundle

Experience Management
& Surveys

  • The only third-party phone surveys built specifically for home care
  • Detailed client/care professional feedback
  • Satisfaction scores across ten rated experience categories
  • Detailed reporting & trends for clear visibility into your business
  • Benchmark scores against home care agencies in your region
  • Earn Best of Home Care awards based on your scores
  • Proof of quality (testimonials, awards, data sheets) for your marketing
HCP RM Graphic Bundle

Online Reputation
Management

  • Manage and grow your online review presence from one place
  • Easily get more reviews on sites likes Google and Facebook
  • Track reviews and ratings from across the internet
  • Use sentiment analysis to quickly identify common themes
  • Get customized email alerts when you receive new reviews
  • Monitor your competitors’ reviews
  • Use widgets to display reviews and ratings on your website

How the Care Intelligence Platform Powers Care Professional Recruitment and Business Growth

Team Headshots Cluster

Become the agency clients brag about and care professionals compete to work for.

Tour the Care Intelligence Platform with one of our experts.

Team Headshots Cluster

Become the agency clients brag about and care professionals compete to work for.

Tour the Care Intelligence Platform with one of our experts.