• Up-and-down-trends-feat

Top 5 Growth Opportunities

As more baby boomers near retirement age, the home care industry will grow. According to the National Association of Areas Agencies on Aging (n4a), by 2030 more than 70 million Americans will be age 65 [...]

By |Jun 17, 2016|Categories: Articles|Tags: , , , , |0 Comments
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Top 5 Caregiver Recruitment Sources

The home care industry is facing a recruiting crisis. Though need for home care is booming, there simply aren’t enough caregivers available to fill the growing demand. Providers in the past have adopted methods to [...]

By |Jun 10, 2016|Categories: Articles|Tags: , , |0 Comments
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The Effects of Staffing on Business Growth

Miscalculating your staffing needs can have a crippling effect on the growth of your home care business. While your company may be able to carry the weight of extra employees for a while, over time [...]

By |Jun 2, 2016|Categories: Articles|Tags: , , |1 Comment
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An In-Depth Look at the Latest Changes in VANTAGE

The VANTAGE system has undergone a major redesign, and we’re excited to show you the updates. After reviewing client feedback and carefully considering our clients’ needs, we updated our features and reports to help you [...]

By |Jun 1, 2016|Categories: Articles|Tags: , , |0 Comments
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5 Things that Set a Provider Apart from the Rest

Owning a home care business is a stressful endeavor. Between balancing caregiver morale and customer satisfaction, your hands are full. However, being busy doesn’t mean you can’t find areas of your business to improve. In [...]

By |May 30, 2016|Categories: Articles|Tags: , , |0 Comments
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How to Select Social Media Sites for Your Home Care Business

Does your business really need a Pinterest account? Is Google+ worth your time? With so many social media sites available, it can be hard to determine which accounts will help your company. Social media can [...]

By |May 18, 2016|Categories: Articles|Tags: , , |0 Comments
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Top 5 Reasons Why Clients Choose a Home Care Provider

Each month, Home Care Pulse conducts thousands of interviews with home care clients across the country. During these interviews, Home Care Pulse associates ask clients, “Why did you select your provider over others?” Their answers [...]

By |May 10, 2016|Categories: Articles|Tags: , , |3 Comments
  • office staff talking on the phone

4 Ways to Improve Communication with Clients

George Bernard Shaw once said, “The single biggest problem in communication is the illusion that it has taken place.” Often business owners overlook the importance of communication with clients or assume that it’s taking place [...]

By |May 5, 2016|Categories: Articles|Tags: , , |0 Comments
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The Power of Office Staff in Shaping Client Satisfaction

Branding is a composite of your clients’ impressions and experiences with your company. These perceptions are often formed early, after the first phone call or the first home visit. Though these initial impressions can be [...]

By |May 4, 2016|Categories: Articles|Tags: , |0 Comments
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Increase Caregiver Engagement by Providing Opportunities for Growth

According to Gallup’s State of the American Workplace report, 70% of U.S. workers, including caregivers, are not engaged while at work. Many employees feel as though their work goes unnoticed and they have no real [...]

By |Apr 25, 2016|Categories: Articles|Tags: , , |3 Comments

Providing Constructive Feedback to Your Caregivers in a Positive Way

Since caregivers act as ambassadors for your home care company, they need to represent you accurately and positively. Though caregivers generally do their best to provide high quality care, at times they may offend or [...]

By |Apr 19, 2016|Categories: Articles|Tags: , , |1 Comment
  • grandfather-with-granddaughter

Mapping Your Client Journey

The concept of walking a mile in someone else’s shoes may sound clichéd, but applying this principle to your clients can have a significant impact on the quality of your services. It’s generally not the [...]

By |Apr 7, 2016|Categories: Articles|Tags: , |0 Comments
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