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6 Signs It May Be Time to Let Go of a Caregiver

Bonobos’ CEO, Andy Dunn, once compared the decision to fire an employee to the art of sculpting, where knowing what to cut is just as important as knowing what to keep. Dunn said, “Most companies know they have to be superb at the adding. What is less talked about is […]

Aug 28, 2015|Articles|0 Comments
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Register for “Improving Caregiver Retention by Understanding Caregiver Satisfaction”

Aug 18, 2015|Webinars & Events|0 Comments
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Conflict Resolution Strategies for Home Care Owners

Conflict, whether great or small, is a normal part of life and the workplace. While conflict is a necessary, and even healthy part of business, clashing personalities, pride and opposing viewpoints often take it to the point of contention, where it can end up being very negative. When this happens, […]

Aug 17, 2015|Articles|0 Comments
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5 Simple SEO Tactics for Home Care Companies

You made your web page, the content is posted, and the pages are well-designed, but despite all of your work, you aren’t getting many visitors. This is a common problem, especially for new sites. Though it may be tempting to just leave your page as it is and carry on […]

Aug 13, 2015|Articles|0 Comments
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4 Ways to Use Your Home Care Pulse Reports to Improve Customer Retention

According to a study by the Harvard Business School, “increasing customer retention rates by 5% increases profits by 25% to 95%.” Despite this, many leaders neglect to make customer retention a major part of their business plans. Luckily, there are a few simple ways you can use the data and […]

Aug 6, 2015|Articles|1 Comment
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5 Ways Supervisors Can Earn a Caregiver’s Trust

According to a study by Modern Survey, trust is the most important factor in employee engagement, which fuels productivity, growth, and longevity. Establishing a culture of trust between caregivers and their supervisors is then fundamental to any home care company’s growth. Caregivers need to know that their supervisors will support […]

Jul 30, 2015|Articles|1 Comment
  • Creating a First-Class Training Program that Produces First-Class Caregivers

Register for “Creating a First-Class Training Program that Produces First-Class Caregivers”

Jul 29, 2015|Webinars & Events|1 Comment
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How to Make a Good Impression during Client Visits

First impressions are important. According to Psychology Today, the information we gather during our first moments with a person will affect how we interpret all of their behavior going forward. If you make a bad impression, it is extremely difficult to reshape that impression into something positive later. When it […]

Jul 23, 2015|Articles|1 Comment
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5 Keys to Improving Employee Training

According to a study by the Association for Talent Development, in 2013 organizations spent an average of $1,208 and 31.5 education hours per employee on training and development. Spending on employee training is high, but that doesn’t mean that the investment is always reflected in employee performance. In order to […]

Jul 21, 2015|Articles|1 Comment
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How to Obtain More Client Referrals

Mark Zuckerberg, Facebook CEO, once said, “Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.” This holds true in the home care industry, where 19.3% of industry leaders […]

Jul 15, 2015|Articles|1 Comment