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How to Make a Good Impression during Client Visits

First impressions are important. According to Psychology Today, the information we gather during our first moments with a person will affect how we interpret all of their behavior going forward. If you make a bad impression, it is extremely difficult to reshape that impression into something positive later. When it […]

By |Jul 23, 2015|Articles|0 Comments
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5 Keys to Improving Employee Training

According to a study by the Association for Talent Development, in 2013 organizations spent an average of $1,208 and 31.5 education hours per employee on training and development. Spending on employee training is high, but that doesn’t mean that the investment is always reflected in employee performance. In order to […]

By |Jul 21, 2015|Articles|0 Comments
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How to Obtain More Client Referrals

Mark Zuckerberg, Facebook CEO, once said, “Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.” This holds true in the home care industry, where 19.3% of industry leaders […]

By |Jul 15, 2015|Articles|1 Comment
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How Google Analytics Can Help Your Home Care Website

If you’re not using Google Analytics for your company’s webpage, it’s time to start. Since client acquisition is moving more and more online, your website is one of your greatest marketing tools. According to one study, 78% of Internet users conduct product research online, which means that many potential clients […]

By |Jul 9, 2015|Articles|0 Comments
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Home Care Customer Service: How to Help Upset Clients

A company’s reputation is its life blood. A good reputation can guarantee you clients if you know how to leverage it. Unfortunately, every company takes a few hits and makes a few mistakes that can damage or even destroy their reputation. A study by Lee Resources shows that 91% of […]

By |Jul 7, 2015|Articles|3 Comments
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Things to Remember This Fourth of July

It was John Adams who suggested that Independence Day become a day of nationwide celebration. In 1776, he wrote a passionate letter to his wife Abigail saying, “I am apt to believe that it will be celebrated by succeeding generations as the great anniversary festival. …It ought to be commemorated […]

By |Jul 2, 2015|Articles|0 Comments