benchmarking

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Satisfaction Management and Its Role in Your Home Care Business

The baby boomer generation is living longer than any other generation in recent history. The majority of individuals desire to stay in their homes where they raised families, where memories can be relived, and where safety is felt. The only issue is how to stay home when the daily activities [...]

Oct 14, 2016|Articles|2 Comments
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What to Consider Before Hiring a Sales Rep

A common dilemma for home care business owners is determining the right time to hire a sales representative. Do you hire early on while your business is just getting started and use a sales rep to drive growth right out of the gate? Or do you wait until your business [...]

Sep 7, 2016|Articles|4 Comments
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How to Acquire New Home Care Clients through Consistent Tracking

Most home care executives are eager to grow their companies through new client acquisition, but not all of these executives know how to create a system for consistently driving those acquisitions. Tracking is one of the keys to creating an efficient system for acquiring new clients. By regularly collecting [...]

Mar 9, 2016|Articles|0 Comments
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5 Reasons to Participate in the 2016 Home Care Benchmarking Study

The survey for the 2016 Home Care Benchmarking Study is now open. Are you ready to participate? If not, it’s not too late to prepare, and if you’re still not sure if you should participate in the 2016 Study, here are five simple reasons to join the growing number of [...]

Feb 1, 2016|Articles|0 Comments
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4 Ways to Use Your Home Care Pulse Reports to Improve Customer Retention

According to a study by the Harvard Business School, “increasing customer retention rates by 5% increases profits by 25% to 95%.” Despite this, many leaders neglect to make customer retention a major part of their business plans. Luckily, there are a few simple ways you can use the data and [...]

Aug 6, 2015|Articles|1 Comment
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What Top Home Care Providers Do Differently to Grow Their Business

As we compile our annual home care survey findings into the Private Duty Benchmarking Study each year, we like to highlight the leaders in the home care industry, those with annual revenue of $2,000,000 or more. By studying the leaders, home care owners can learn some of the secrets to [...]

Sep 2, 2014|Articles|1 Comment
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Here’s What’s Been Happening in VANTAGE Executive so Far This Year

Did you know that VANTAGE Executive members benefit from additional VANTAGE features? If you’re not an Executive member, you’ve been missing out on many opportunities to help you solve problems within your business and help it grow! VANTAGE Executive includes monthly Executive Workshops that include webinars, action plans and helpful [...]

Aug 4, 2014|Articles|0 Comments
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Why Is Performance Benchmarking Important to Your Home Care Business?

Did you know that when Home Care Pulse launched VANTAGE this month, they also released a benchmarking tool as part of the free VANTAGE Basic Account? This tool is free, and many home care business owners are already discovering the benefits of a VANTAGE Basic Account, including monthly Performance Benchmarking. [...]

Jul 22, 2014|Articles|0 Comments
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VANTAGE Begins Today: A Letter from Aaron Marcum, CEO of Home Care Pulse

The following is a letter from Home Care Pulse CEO Aaron Marcum to all Home Care Pulse customers, regarding the launch of VANTAGE, powered by Home Care Pulse. VANTAGE provides home care business owners with the information and tools they need to build a successful home care business. Learn more about VANTAGE. Today is [...]

Jul 1, 2014|Articles|0 Comments
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Marketing Your Home Care Business: The Difference Between Consumer and Referral Marketing

In the home care industry, in order to have a successful, profitable business, you need to have a steady stream of new clients. With this in mind, wise business owners put time and effort into marketing. Marketing doesn’t need to be a difficult, daunting task—but you do need to have [...]

Jun 3, 2014|Articles|4 Comments
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