At least 35% of caregivers are Millennials or Generation Z. When interviewing Millennial and Generation Z caregivers, it’s critical that you know who you’re speaking to and how to speak to them.
How well do you understand these younger generations entering the workforce and what are you doing to capture their attention?
Client satisfaction is just the beginning. What leads to sustained growth and long-term success? Client loyalty.
Regularly written and distributed e-newsletters are a highly effective way to provide meaningful content to your current clients, to increase word-of-mouth referrals for your agency, and to drive traffic to your website.
Your office staff can make or break your company. Here's how to make sure you're hiring the right people.
Here are various ways you can use email marketing to ask for subscriber feedback and then use that data to segment your list.
It might involve robots.
It takes a lot to grow a home care agency. When everything else is said and done, nothing is as important as the people in your care—both clients and caregivers. Are you focused on them above all?
Ever feel like running your business is like being stuck in a boat that’s just not getting anywhere as fast as you hoped it would? Here's what you can do.
As a home care owner, your time is precious. Here's how you can protect it.