HCP and HHAeXchange announced that they’ve expanded their integration partnership, connecting HHAeXchange’s provider software with HCP’s experience management and training services.
Article Contents: - Introduction - Where to begin? - What [...]
With the 2022 outbreak of Monkeypox, it's important to be aware of the signs and symptoms, how it spreads, and standard precautions that should be taken.
A lead generation service can provide a consistent flow of referrals with measurable outcomes and high return on investment. Is your agency ready for one?
Developing a professional means fostering positive career choices and ensuring that your employees feel that you are invested in their capabilities and want to see them grow. Are you setting them up for success?
What does Amazon’s One Medical acquisition mean for the home-based care industry? Business owners in home health, hospice, home care, and primary at-home care could all be under threat.
With inquiry calls being the first step in the client experience, it's important that your staff is prepared with inquiry management training to convert an interested caller to a client.
Todd Austin, President of HCP, has been selected to Aging Media’s Future Leaders Class of 2022 for his contributions to home health and home care.
Paying your care staff more won’t keep them around longer. Kristen Duell, HCP’s New Chief Marketing Officer, and other industry experts explain what really retains care staff and why pay rates won’t cover up the real issues of turnover and lack of engagement.
1 in every 2 clients will end up leaving your agency—we’ve surveyed over 100 thousand clients to find out why. Learn what your clients are saying about your agency behind closed doors and what they wish you’d do to improve.
Centers for Medicare and Medicaid Services have published the inaugural report for the Hospice Care Index. Are you diving into your results or delaying even taking a peek?
Asking the right questions in a caregiver job interview is one of the most critical steps in your recruitment process.
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