Quality Improvement
This course provides care professionals with a review of the importance of quality improvement (QI) to healthcare organizations. The course defines quality, outlines the four basic steps of a QI program, and discusses the benefits of QI to the organization, the employees, and the clients. Learners will also review how to measure quality and understand why making QI changes in the workplace is so vital.
Objectives:
- Define quality, especially as it applies to client care.
- Explain why quality improvement is an important function at every healthcare organization.
- Describe the four basic steps of the QI process.
- Discuss at least six benefits of a quality improvement program.
- Explain three tips that can make accepting change easier.
Quality Improvement
Audio Included
CE Credit Hours: 1 Hour
Length: 1 Hour
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Get Unlimited Access to the Entire HCP Training Course Library
Talk with one of our program experts to learn how you can provide your care staff with valuable online training at their fingertips.
