What’s included?
The Benchmarking Report is the post-acute care industry’s most comprehensive national study — featuring insights and benchmarks with comparisons by demographics such as geographic region, revenue range, years in business, and population served.
Industry Specific Trends
Keep up to date with trends in the industry; recruitment, marketing, finance, turnover, sales—it’s all here.
Recruitment & Retention
Get the turnover and recruitment data you need to make informed decisions and fight the recruitment crisis.
Finance
Access industry benchmarks and see how you stack up to the competition from a financial perspective.
Customer Experience
See what data from tens of thousands of client/patient and employee surveys performed by HCP say about satisfaction.
Operations
The Operations section provides information about client/patient turnover rates, lifetime value of clients, and more.
Sales & Marketing
Find out what strategies are working for agencies across the country, see what sets them apart, and discover where to focus your efforts.
Technology
See how agencies are leveraging technology to grow and solve problems as the industry evolves.
Training
The most common specialty training topics offered in the industry as well as the training methods and providers other agencies are using to build a career ladder for their staff.
Here’s what others in the industry have to say…
“When I started my company, one of the best things I did was sign up to provide information to the Benchmark Study. Over the years, I continually referred back to these studies to compare my growth to companies the same size as mine. I’ve learned a tremendous amount by submitting my data which in return, gives me a wealth of data about our industry.”
“What can I say about the HCP Benchmarking Report, except that it’s the best tool you can have to measure year to year growth. It is vital that all business owners know what are the best practices, the metrics, the margins, and more of other businesses in the same field. Measuring your internal performance against industry standards helps you to know your strengths and weaknesses. This will allow you to make decisions on how to properly scale your business by leaps and bounds in a relatively short period of time. Simply put, HCP and the information provided, is an essential tool for every home care agency year in and year out.”
“HCP’s Benchmarking Report is a tremendously vital tool for collecting agency-level data and examining the home care industry’s ever-evolving and growing footprint. With its comprehensive analysis of recruitment and retention data, sales and marketing findings, financial insights, the latest trends, and more, every home care provider would be wise to participate year after year.”
“I always say, “What gets measured gets managed, what gets rewarded gets repeated.” The best way to understand how to measure the performance of your company is to participate in the annual Benchmarking Report from HCP. Download the preparation worksheet, gather your own data, and submit your data. Then purchase a copy of the report and study the results. Use it every day to compare your company to the industry. I have supported the annual Benchmarking Study for over a decade. I never go into the office of a home care strategy client without my copy of the benchmarking report. It is THE source for facts and data about our industry.”
“Every home care agency should participate in the Benchmarking Study, and every home care agency should use the Benchmarking Study.”
2023 Custom Benchmarking Report for Home Health & Hospice
Each year, HCP conducts the largest national report for the home care industry. This year we’ve expanded our research to include both Home Health and Hospice. Exclusively for Home Health and Hospice businesses, we’ve created this FREE custom report which highlights relevant findings from the national report, with exclusive new data not found in the industry report.
Historical State Reports – FREE
State Reports are provided based on survey participation by agencies within those states.
