Get Insights and Tools That Help You Drive Retention
Monitor Turnover
Monitor client and care professional turnover from an online dashboard that helps you determine where to focus your retention efforts.
Act on Timely Feedback
Get the feedback you need when you need it so you can act quickly and resolve problems before they turn into lost revenue.
Access a Growing Library of Retention Resources
Get access to our full library of tools and resources designed to help you implement effective strategies for reducing turnover.
Discover the True Reasons Why Your Care Professionals Leave
Get unbiased, actionable feedback from your care professionals so you can make the right changes that drive retention in your business.
Earn Awards That Attract Top Care Professionals
Based on satisfaction scores from your care professionals, earn recognitions including the prestigious Best of Home Care® Employer of Choice Award.
Pinpoint Strengths and Weaknesses
Find out exactly what you are doing well and where you man need to make improvements in order to retain more clients and care professionals.
Real, Unbiased Care Professional Feedback
My employer just sends me to my clients. They don’t match me. I would like them to consider my location when matching.
The training I received was very professional. It was beneficial because when I went to orientation, they explained everything step-by-step so I could understand it.
Everything about the training was very helpful, especially learning how to use the Hoyer lift.
They are available anytime I need them and work with my schedule. They work hard to make me happy.
My supervisor is really busy so I don’t get to speak with them often. I would really appreciate it if my supervisor reached out and asked for ideas more often.
I would just like a text or something for kudos. I don’t get the feeling that they are helping some of the care professionals here.
There wasn’t a whole lot of training. If there are questions, I just have to call and get information from them. I think that for new employees, they need to walk them through the whole process of what to do and to make introductions with the client and the care professional.
They are very quick to say thank you, they are respectful, and when personal matters come up, they have been very accommodating.
See what agency owners are saying…
Dianne Ferguson
Home Care Assistance – Raleigh, NC