For the July and August CORE webinars, Home Care Pulse CEO, Aaron Marcum discussed proper recruitment and training of caregivers, to ensure you have top talent that is ready to represent your company well. But once you have them ready to go, it’s time to deal with the 63% turnover rate the industry reported this year in the 2015 Private Duty Benchmarking Study. How can you, as a home care business owner, keep your top talent longer and ensure they continue to be good ambassadors for your home care business?

In this CORE Webinar replay Erik Madsen shows how to increase retention by focusing on understanding your caregivers. Erik shares a list of suggested items to know about your caregivers, and discusses how knowing each of these can give you the direction you need to lower your turnover and improve your quality of care.

Erik Madsen, COO of Home Care Pulse

Erik Madsen
Home Care Pulse