We’re Home Care Pulse, a leading provider of experience management & surveys, caregiver/CNA training, and online reputation management.

HCP is pleased to recognize Sarah Dirks, EVP of Business Development, who was recently appointed to the Board of Directors for the National Center for Assisted Living (NCAL). 

NCAL, an integral part of the American Health Care Association (AHCA), plays a crucial role in advocating for and supporting the assisted living community through national initiatives, education, networking, professional development, and quality enhancements. 

Sarah became a part of HCP through the Pinnacle Quality Insight acquisition in January 2023. Prior to that she led the Pinnacle Quality Insight sales team for five years as their EVP of Business Development. Throughout her leadership tenure, Sarah demonstrated dedication to her role, her organization’s success, countless patients and their families, and the industry as a whole. Through her innovative ideas, hard work, and leadership, Sarah consistently exemplifies what it means to be a leader worthy of this prestigious recognition. 

Sarah expressed her honor in joining the NCAL Board of Directors as the ABM Representative: “I am beyond honored to be joining the NCAL Board of Directors. Having the chance to actively participate in shaping the future, with a focus on enhancing the quality of care and the overall experiences of residents, their families, and our dedicated employees, is a profound responsibility that I approach with utmost dedication and seriousness. I take great pride in the opportunity to give back to an industry that holds such a special place in my heart. Together, we can make a meaningful impact and drive positive change.” 

Individuals like Sarah are an inspiration within the HCP team. She sets a high standard for others and embodies the company’s values. Sarah is not only an asset to our company but also to the companies we serve, their clients, patients, and residents, as well as the long-term and post-acute care community. 

Join us in congratulating Sarah in the comments section below! 

HCP’s Care Intelligence Platform offers RN-developed training, satisfaction surveys, and reputation management tools to help you become the best employer and provider in your area—and make sure everyone knows about it.

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  1. Bill Pitts October 20, 2023 at 11:31 am - Reply

    Congratulations Sarah! So proud of you and what you have accomplished. Dad

  2. George Charles October 20, 2023 at 11:33 am - Reply

    So excited and beyond proud of our adopted (only in our hearts) daughter!!!
    She continues to inspire and excel in every aspect of her life and career
    Sarah is a dedicated and devoted member of any organization that has invested in her career
    We wish her nothing but the best success in life and wherever her journey takes her!!
    Love, Charlie & Alma George

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