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Podcast

Ep:29: Top 5 Things on the Mind of a $9M+ Home Care Owner

Jan 26, 2021|Grow Your Agency, Podcast|

Kevin Smith, CEO of Best of Care in the greater Boston area shares what's top of mind for him as his multi-million dollar independent agency continues to grow at an accelerated rate. In this episode, we'll hit on: - COVID vaccine rollout and messaging - Scaling your HR Department - Pressure testing your administrative infrastructure - Pursuing opportunities: quality vs quantity - Growing from $5M to $10M and beyond

Ep:21: NY Trade Organization Launches Caregiver Mentorship Program to Help Reduce 90-Day Turnover

Dec 1, 2020|Grow Your Agency, Podcast|

NYSHCP, President Kathy Febraio has developed and secured funding for a peer-to-peer mentorship program for home care workers in the state of New York. They’re four months into a year-long program, working with 6 home care agencies in upstate NY and NYC. Kathy’s here to discuss how she developed the program, the results so far and what they hope to accomplish over the next 6 months.

Ep:19: How Home Care of the Rockies Built a Caregiver Training Program that Retains 90% of Caregivers

Nov 17, 2020|Grow Your Agency, Podcast, Training|

Sandi McCann, Founder and CEO of Home Care of the Rockies in Boulder County, Colorado talks about building The HomeCare 100 — a 100-hour caregiver training program custom to her agency. She'll unload why they built a custom program, how they pulled it all together, what's included in the 100-hours and what recruitment and retention results have derived from this exceptional training program.

Ep: 18: How to Tackle, Staffing, New Client Demand and Team Accountability, According to Gregg Mazza of Home Care Breakthrough Solutions

Nov 10, 2020|Grow Your Agency, Podcast|

Gregg Mazza, Founder and CEO of Home Care Breakthrough Solutions is here to talk about the big three challenges impacting the industry: staffing, meeting new client demand and holding your entire team accountable. From growing his own agency to $5M+ to consulting with hundreds of home care providers, he's got a solid understanding of these challenges and new ideas to tackle them in the present day.