The return on your investment from all other sales and marketing efforts depends on how your inquiry calls are handled. If you’re just talking the talk but not walking the walk, you’re going to lose the caller to a competitor.
With this self-guided courses, you will get an introduction on how to navigate your HCP Experience Management dashboard. Learn how to utilize HCP reports to analyze data and identify trends in your client satisfaction feedback.
We need to build an industry perception that attracts top talent, and that starts with you.
Join Rachel Gartner, CEO of CareWork, as she breaks down the key data and metrics home care agencies should be tracking to improve recruitment, and how they can help to solve caregiver shortages.
Agencies that are focusing on improving their 90-day retention are seeing increases in revenue, satisfaction, and overall retention. Here's how you can too.
When you're utilizing the right strategies to predict your agency's financial performance, your success won't feel like such a gamble anymore.
Based on satisfaction scores from your clients and care professionals, start earning Best of Home Care awards that help you stand out from your competitors and earn trust. Let's talk best practice to be proactive and engaged with your client and care givers concerns. Stand out to referral sources with third-party validation of your quality.
Exiting daily operations in home care is possible! [...]
Join HCP President Todd Austin and Chief Clinical Officer Linda Leekley as they discuss the results of the 2022 State of Training report.
Article Contents: - Introduction - Where to begin? - What [...]
Being a health care leader frequently means navigating treacherous terrain: regulatory updates. The impacts of some updates are an easy stroll, like a small change in a quality metric, while others are a significant undertaking that impacts the whole organization, like a change in payment structure.
Join our Webinar and meet our Customer Support Team. We will be discussing our HCP Training, which is a great tool to help build and strengthen your caregivers knowledge. It is our team's goal to help your learners have a smooth process through their training experience and prepare to help with all your clients' needs.
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