October is Health Literacy Month, when professionals in the healthcare industry are meant to focus on promoting the individual patient’s knowledge about their own health conditions.
HCP Releases 2022 State of Training Report to Help Agencies Improve Care Outcomes, Reduce Turnover, and Drive Compliance
HCP, a leading provider of experience management, training, and reputation management, has released its first-ever State of Training Report.
With the 2022 outbreak of Monkeypox, it's important to be aware of the signs and symptoms, how it spreads, and standard precautions that should be taken.
Developing a professional means fostering positive career choices and ensuring that your employees feel that you are invested in their capabilities and want to see them grow. Are you setting them up for success?
With inquiry calls being the first step in the client experience, it's important that your staff is prepared with inquiry management training to convert an interested caller to a client.
Knowledgeable nurses are instrumental in improving outcomes for patients and families (and, therefore, your quality scores). But how do you balance the benefits of increased education for your nurses with the cost?
The job satisfaction of your schedulers is vital to the health of your agency as a whole. Here's what they need to be successful and happy in their roles.
Do you know how patients/caregivers perceive your employees and agency? Here's why it's important to observe your staff on the job.
With hospices now using the CAHPS Hospice Survey process and forming their own star ratings in the industry, is your staff prepared?