client satisfaction

Mapping Your Client Journey

The concept of walking a mile in someone else’s shoes may sound clichéd, but applying this principle to your clients can have a significant impact on the quality of your services. It’s generally not the basic service offerings that bind clients to a brand; it’s the small details and positive [...]

2017-04-05T01:37:34+00:00 Apr 7, 2016|Articles|0 Comments
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