Best of 2019 Roundup: 10 Articles to Help You Build a Better Agency
As you're putting together a game plan for 2020, here are the top 10 articles from 2019 to use as a resource to fine tune your strategies.
Top Ten Complaints from Home Care Clients – 2019
Has your agency heard any of these complaints? Hearing the negative truth from your clients isn’t easy for any agency owner, but receiving client feedback is invaluable to your agency’s improvement and success.
Taking Clients from Satisfied to Loyal
Client satisfaction is just the beginning. What leads to sustained growth and long-term success? Client loyalty.
No Matter What, Keep the People Front and Center
It takes a lot to grow a home care agency. When everything else is said and done, nothing is as important as the people in your care—both clients and caregivers. Are you focused on them above all?
Taking Control of Your Calendar: Time Management Tips for Home Care Owners
As a home care owner, your time is precious. Here's how you can protect it.
Take Charge of Change: Where Does Private Duty Fit in the Continuum of Care?
Home care providers have a new challenge and a major opportunity: it's time to step up and take a role in the larger continuum of care.
6 Tech Tips for Caregivers
Learn how your caregivers can use technology to provide better care than ever to your clients.
5 Assistive Devices to Keep Seniors On Their Feet
A reference guide for caregivers.
5 Tips for Client and Caregiver Compatibility
Pairing the right caregiver with the correct client is about more than open schedules; you need to find individuals who will click. [...]
Helping Senior Clients Smile During the Holidays
Christmas lights, hot cocoa, and cozy nights in. [...]