Best Practices for Caregiver Training
Make the most of your training by following proven methods:
Ensure that new caregivers receive personalized training through orientation and caregiver mentors or supervisors. Over time, they’ll settle into the job and regular company-wide training should be sufficient, but it’s important that your caregivers are thoroughly trained and prepared for the job up front.
Use a mix of online and hands-on learning. A very strong theme we get in the caregiver surveys we conduct is that caregivers want a mix of self-guided online learning and hands-on training. We’re proud to say that our training brand, In the Know Caregiver Training, is the only provider offering a blended solution that includes both.
Incentivize your caregivers. Pay them for training time, or at the very least provide some kind of compensation. You can also increase participating and engagement at trainings by providing food and incorporating fun elements into it.
Choose a time and frequency that caters to your caregivers’ needs. You might hold monthly trainings and have multiple sessions in the evening on different days to allow caregivers with various schedules to attend. Online training helps by allowing them to do some of the training on their own time.
Give them time to ask questions and get help with specific issues they might be having with their clients. Caregivers might have unexpected questions or problems, and training meetings can provide a great forum for them to find solutions.
Take advantage of trainings as a time to foster unity. Caregivers need to feel connected to the team since most of their time is spent alone in the client’s home. Have some kind of fun activity to help your caregivers get to know each other, and use the time to give out recognition to caregivers who go above and beyond.