You Qualified for a Best of Home Care Award—Now What?
Winning a Best of Home Care Award is only the beginning. Learn how to make the most out of your award to attract and retain even more customers and employees than last year.
What to Do if You Didn’t Qualify for a Best of Home Care Award
An action plan to help you qualify for a Best of Home Care Award next year.
14 Free post-acute care Resources You Need to Bookmark Before 2023
The list you’ve been waiting for. If you read and watch nothing else from HCP this year, these are the staff-favorite resources you can’t afford to miss.
4 Compliance Fundamentals Every Training Program Should be Built Upon
Training for compliance ranked as the #1 priority for hundreds of agencies this year. As lack of adequate training remains the top complaint from clients, patients, and employees—it’s time to stop underestimating compliant training programs.
Developing Intention Behind 90-Day Retention
Agencies that are focusing on improving their 90-day retention are seeing increases in revenue, satisfaction, and overall retention. Here's how you can too.
HCP Releases 2022 State of Training Report to Help Agencies Improve Care Outcomes, Reduce Turnover, and Drive Compliance
HCP, a leading provider of experience management, training, and reputation management, has released its first-ever State of Training Report.
Developing Professionals: How to Create a Staff Education Program Your Team Wants to Complete
Developing a professional means fostering positive career choices and ensuring that your employees feel that you are invested in their capabilities and want to see them grow. Are you setting them up for success?
How Amazon’s $3.9 Billion One Medical Acquisition Could Disrupt post-acute care—For Better or Worse
What does Amazon’s One Medical acquisition mean for the home-based care industry? Business owners in home health, hospice, home care, and primary at-home care could all be under threat.
Paying Your Care Staff More Won’t Keep Them Around Longer—Here are 4 Solutions that Will, According to the Experts
Paying your care staff more won’t keep them around longer. Kristen Duell, HCP’s New Chief Marketing Officer, and other industry experts explain what really retains care staff and why pay rates won’t cover up the real issues of turnover and lack of engagement.
75 Caregiver Interview Questions to Help You Hire the Right Caregivers
Asking the right questions in a caregiver job interview is one of the most critical steps in your recruitment process.
5 Ways to Support the Nurse-Caregiver Relationship
The benefit of having a strong relationship between nurse and nursing assistant is priceless. From professional caregivers to certified nursing assistants, the nurse's relationship with these key staff members can impact overall job satisfaction and the quality of care clients and patients receive.
How to Use Your Caregiver Onboarding Process as Your Agency’s Best Recruitment Tool
Let your agency’s first impression do the recruiting. Attract new hires by delivering what your caregivers are really looking for in their new employee onboarding.
