Sandi McCann, Founder and CEO of Home Care of the Rockies in Boulder County, Colorado talks about building The HomeCare 100 — a 100-hour caregiver training program custom to her agency. She'll unload why they built a custom program, how they pulled it all together, what's included in the 100-hours and what recruitment and retention results have derived from this exceptional training program.

Gregg Mazza, Founder and CEO of Home Care Breakthrough Solutions is here to talk about the big three challenges impacting the industry: staffing, meeting new client demand and holding your entire team accountable. From growing his own agency to $5M+ to consulting with hundreds of home care providers, he's got a solid understanding of these challenges and new ideas to tackle them in the present day.

David Ellenwood, Founder of Sunny Days in Home Care is here with his son-in-law John Bennett, now the current CEO, to talk about why they started a home care agency and how they've grown it to $14M+ as one of the fastest growing family-owned businesses in Pittsburgh.

Guy Tommasi, Owner of LIFETIME Care at Home is known as the data guru of the industry and he's here to tell us about value-based care, 4 data pillars to focus on and how his agency has managed to stand out from 600+ agencies in CT when it comes to getting referrals.

Emilie Bartolucci, Executive Director of PDHCA is here to talk about her journey to the home care industry and why that's led her to pursue a doctrate in organizational leadership. She's focusing her dissertation on the caregiver experience and the motivating factors that keep caregivers in the industry.

CEO, Neal Kursban and VP of Caregiver Services, Jen Sussman are here to talk about company culture being the foundation of recruitment, how to increase caregiver referrals from current staff and how to decrease your "no-show" rate for caregiver interviews.

Adam Robinson, CEO of Hireology explains why 'jobs are products' as he breaks down top producing job sites, communication with applicants, recruitment strategies that drive ROI and recruitment technology trends to watch out for in 2021.

Andrea Cohen, Founder & CEO of HouseWorks talks about competing with unemployment, which tech tools and platforms are bringing applicants, and how to optimize and set goals that result in new hires.

Brian Petranick, CEO of international home care organization, Right at Home discusses why the consumers mindset has changed, why your agency is more agile than ever, which workplace adaptations are most beneficial and what opportunities you need to capitilize on now.

“It is absolutely going to be a challenge to get all this done,” says Vicki Hoak, Executive Director of the HCAOA. On this episode of Vision, Miriam and Vicki talk about the launch of 2 new Committees formed by the HCAOA, where the industry is heading over the next 12 months and what you can expect at the HCAOA’s Annual Leadership Conference.

Steve "The Hurricane" is here to talk about agency owners biggest challenges with recruitment/retention, sales/marketing and increasing existing revenue streams. He'll share a few of his professional coaching tips that can increase revenue, decrease turnover and boost your team's morale.

As Customer Success Managers at Home Care Pulse, Nick Mecham and Garth Crane have consulted with thousands of agency owners over the last five years. Here's what they've observed about the agency owners who succeed.