This month’s CORE Webinar was full of GREAT information! We were joined by ClearCare CEO, Geoff Nudd, and Home Care Pulse CEO, Aaron Marcum. They discussed tips on how to retain your caregivers and what to look for in a great hire. Here is a quick overview: What [...]
When it comes to hiring caregivers, many home care providers unfortunately hit the panic button. This panic is caused by the ever-increasing threat of caregiver shortages and caregiver turnover, combined with the pressure to fill a shift quickly for a brand-new client that just called. These quick hires [...]
One of the many questions we ask in our caregiver satisfaction interviews is: “How likely are you to recommend employment to others on scale of 1-10?” Based on their answer, we categorize the caregiver as being a Promotor, a Passive or a Detractor for your company. A promoter [...]
In this month’s CORE Webinar, we have the special opportunity to learn from grandPad’s Chief Gerontologist, Dr. Kerry Burnight, Ph.D. In the June 7th session, Dr. Burnight spoke about loneliness and how addressing it can increase caregiver retention and client satisfaction. Loneliness affects a senior’s well-being more than you [...]
As a home care provider, you deal with many different struggles in your agency—from caregiver retention, to client referrals, to building a viable, stable business. One of the areas that can fall between the cracks or go unnoticed is loneliness in your clients. Senior loneliness is an ever [...]
As a home care business owner, retention of high-quality caregivers may be one of your largest concerns. According to the 2017 Home Care Benchmarking Study, home care businesses experienced a 65.7% turnover rate for caregivers last year. This can be an expensive, stressful problem for your business. So, [...]
According to the 2017 Home Care Benchmarking Study, the median rate of caregiver turnover in the home care industry has risen from 39.4% to 65.7% since 2009. With turnover increasing, recruiting and retaining quality caregivers is an essential competitive advantage for growth. How to Recruit Quality Caregivers [...]
Caregiver recruitment and retention is one of the biggest threats to the home care industry. As more and more baby boomers turn 65 every day, the need for caregivers is growing. According to the 2017 Home Care Benchmarking Study, 77% of providers stated that caregiver shortages is one [...]
According to the 2016 Home Care Benchmarking Study, caregiver shortage is the number one threat to the growth of individual home care agencies. The antidote? Increased caregiver retention. It’s that simple, and that complicated. If caregiver retention is something your business struggles with, you’re at a competitive disadvantage to those [...]
Henry Ford once said, “The only thing worse than training your employees and having them leave is not training them and having them stay.” The primary purpose of a caregiver mentor program is to strengthen your relationship with your caregivers and provide the support and training they need to be [...]