As you plan your caregiver training sessions this year, here is some advice from Aaron Marcum, CEO of Home Care Pulse, and a former owner of a successful home care business:
1. Know your state licensing regulations and make sure caregivers clearly understand the tasks they can or can’t perform, due to licensing and certification regulations. Plan your training based on those regulations.
2. Call on various community professionals to assist with your training. A community health professional could help train caregivers on proper transfer methods. A worker’s compensation professional could assist with on-the-job safety training. A hospice worker could help train caregivers on dealing with death and dying. And don’t forget to have your most experienced, qualified caregivers assist with training. They can share valuable insight gained from experience with clients.
3. Offer the same training session more than once, at various times on various days. This way, caregivers will be able to attend at a time that works best for them.
4. Pay your caregivers for attending training. Caregivers will not be motivated to attend unpaid training. (Watch for an upcoming blog on other incentives to offer caregivers who attend training.)
Training caregivers needs to be one of your top business priorities. They are on the front line of your business, interacting the most with clients. Your caregivers need to be prepared and confident to perform the tasks required. Your clients and caregivers will all benefit from the training, which in turn benefits your business.
Since our merger with In the Know Caregiver Training, we’re proud to offer a library of more than 180 courses on caregiving and clinical topics. In this article we’ve linked to the PDF trainings for specific topics; you can also learn about our online learning platform here.