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9 courses found
Audio Available In-Service PDF Available
In-Service PDF Available
Offers an overview of the types of difficult people caregivers may have to work with on a daily basis
Instructor-Led PDF Available
This important topic deals with the most common special communication needs, including problems from sensory issues, stroke, dementia, and language differences
This inservice provides caregivers with the definition of teamwork and provides tips for people who work with a team
This topic includes pertinent information for caregivers about blood sugar and how they can help clients learn to control it and continue to live healthier lives
A review of the positive and productive ways caregivers can help themselves and others manage anger in the workplace.
This module provides caregivers with an overview of handling complaints.
This course discusses how a family's history impacts how they deal with a loved one's illness.
This module provides caregivers with a review of bullying in the healthcare environment.
This course includes information for caregivers about passive, aggressive, and assertive communication.