The Ultimate Guide to Caregiver Training in 2022
Cure the caregiver shortage industry-wide epidemic by tackling the number one complaint from caregivers around North America.
How to Use Your Caregiver Onboarding Process as Your Agency’s Best Recruitment Tool
Let your agency’s first impression do the recruiting. Attract new hires by delivering what your caregivers are really looking for in their new employee onboarding.
5 Metrics Your Home Care Agency Needs to Track to Hire More Caregivers
With a 65% industry-wide caregiver turnover rate for 3 consecutive years in a row, home care agencies are getting stuck in a downward recruitment spiral. Streamline your hiring funnel by tracking these often-overlooked metrics to begin recruiting for success without it costing you another cent.
The 5 Most Important Metrics You Need to Audit Your Agency’s Training Program
Almost 70% of providers are currently using a professional training program—how does yours measure up? Audit your training program by evaluating it against these top metrics to see if it's living up to its fullest potential.
What the 7 Most Shocking Home Care Trends Mean for the Industry in 2022
Hundreds of home care agencies across North America have shared their business data with us, and we’re making their industry secrets public. Be the first to know about the latest 2022 trends no one saw coming that are shaping the industry.
The 5 Most Preventable Causes of 90-Day Caregiver Turnover
Your caregivers’ first 90 days will cost you $136,890—in annual turnover costs, that is. Find out what is causing 57% of your employees to change their minds about your agency in their first 3 months of working with you and what only you can do to prevent it.
Retaining Employees After an Acquisition: Top Strategies from M&A Experts
Ready to sell your agency, but worried about losing your employees? Learn from three agencies who are acquisition experts to find out exactly how to break the news, navigate the transition process, and what they wish they had known along the way.
Caregiver Recognition: How to Speak Your Employees’ Professional Love Language
Recognizing your caregivers doesn’t always have to cost you money. Learn how to recognize your caregivers in a way that resonates with them and see an 80% increase in employee loyalty.
6 Easy Techniques That Will Motivate Your Caregivers to Finish Their Training
94% of employees would stay with a company longer if they felt their learning and development was encouraged. Learn how to motivate your caregivers to complete their training before they’re motivated to find employment elsewhere.
Senior Solutions Home Care Seeks to Improve the Caregiver and Client Experience by Making Home Care Pulse their Exclusive Survey Partner
REXUBRG, Idaho, February 22, 2022 — Home Care Pulse, a leading provider of experience management, training, and reputation management, is pleased to announce its partnership with Senior Solutions Home Care, a non-medical, comprehensive independent agency recognized among the top 5% of the home care industry.
How to Use Your Net Promoter Score Like a Pro to Reverse Client Turnover—No Matter Your Results
What your clients say about you matters more than any other marketing source for your agency—but only 24% of them are satisfied. After surveying 100,000 clients, we know exactly how you can turn even your worst reviews into opportunities to increase client recruitment and retention.
5 Signs the Time to Hire a Recruiter for Your Home Care Agency was Yesterday
The average home care agency will spend $136,890 on caregiver turnover costs this year. Hire an office staff member to focus exclusively on hiring instead.
