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Client Safety Tips

Course Syllabus

This module provides caregivers with an understanding of the difference between adherence and compliance and the consequences that can arise when clients fail to adhere to their care plan. Caregivers will review the eight most common reasons why clients are non-compliant. The course includes tips for motivating clients and encouraging adherence to physician orders on nutrition, exercise, activity, medications, and more.


Define compliance and adherence and discuss why knowing the difference is important.
Describe at least three reasons clients may be non-compliant with their care plan and how you can help.
Demonstrate the ability to read and understand the Care Plan and state why it is important.
List four things you can do to motivate clients to make changes and comply with their care plan.
List three things you can do to help clients comply with diet, exercise and medication orders.

Audio: Yes
Course Length: 1 hour(s)
Audience: Home Health Aide; Hospice Aide; Nurse Assistant - CNA; Personal Care Aide
CE Credit: 1 hour(s)
CE Approval Statement: In the Know is an approved provider of online CNA continuing education in 49 states. (Exception: The state of Delaware provides free continuing education to all Delaware CNAs.)
Disclosures: The authors, planners and reviewers of this educational activity declare no conflicts of interest with this activity. There are no commercial interests or sponsorships related to this educational activity.

Course Additional Information

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    Course Code: ITK1040122

    Available in PDF: Yes

    State Code: FL BON CE Provider#: 50-16953, Topic Approval Code: 20-481117; CDPH Approval: NAC# 7036; WA DSHS CE Code: CO1627738