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Understanding MRSA

Course Syllabus

Did you know that half of all workplace violence victims are healthcare workers? This important inservice explains the types of workplace violence and why healthcare workers are most at risk. It also includes tips for handling aggressive people, what to do if you feel threatened or are threatened, and how to stay safe both in healthcare facilities and in the community.


Describe behaviors that are considered workplace violence.
List four types of workplace violence.
Demonstrate three strategies for handling aggressive people.
Develop an action plan for handling threatening or violent situations at work.
Demonstrate effective incident reporting of a threatening or violent situation, and understand the need to do so.

Audio: No
Course Length: 1 hour(s)
Audience: Home Health Aide; Hospice Aide; Nurse Assistant - CNA; Personal Care Aide
CE Credit: 1 hour(s)
CE Approval Statement: In the Know is an approved provider of online CNA continuing education in 49 states. (Exception: The state of Delaware provides free continuing education to all Delaware CNAs.)
Disclosures: The authors, planners and reviewers of this educational activity declare no conflicts of interest with this activity. There are no commercial interests or sponsorships related to this educational activity.

Course Additional Information

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    Course Code: ITK1040257

    Available in PDF: Yes

    State Code: FL BON CE Provider#: 50-16953, Topic Approval Code: 20-547269; CDPH Approval: NAC# 7036