Way back in July, we started hearing the term “pandemic fatigue.” It’s a phrase used to describe the collective exhaustion we all feel due to the restrictions and never-ending grim news surrounding the virus.
This week, we are searching for caregivers’ best advice about the importance of giving good “customer service” in healthcare.
Early on, your questions centered on keeping yourselves, your employees, and your clients safe during the pandemic. Today, your concerns reflect your desire to live and thrive despite the pandemic.
Sandi McCann, Founder and CEO of Home Care of the Rockies in Boulder County, Colorado talks about building The HomeCare 100 — a 100-hour caregiver training program custom to her agency. She'll unload why they built a custom program, how they pulled it all together, what's included in the 100-hours and what recruitment and retention results have derived from this exceptional training program.
Training caregivers can significantly reduce caregiver turnover and helps boost agency operations overall. Here's how to successfully onboard your new employees.
Life as we knew it has changed as a result of COVID-19. Now, home care agencies across the country are finding permanent ways to adapt to the challenges.
After surveying thousands of caregivers every month on behalf of their agencies, we’ve found a common thread. Here’s what they really want.
Home care agencies across the country are fighting to stay competitive. Here's how you can set your agency apart with specialized care.
Hiring a salesperson for your home care agency is an important first step to growth, but it doesn’t stop there. Even the best salesperson needs effective, ongoing training, a strategic plan, and accountability measures.
Many caregivers worked paycheck to paycheck before the pandemic. Now, the paychecks may be smaller, childcare costs (due to schools being closed) chip away at the budget. And it may not be easy to find a second job.
Our Caregiver Learning Ladder is a reliable roadmap designed to help you tailor your training program to meet the needs of your caregivers and serve your unique client population.
This fall, we will face a confusing and complicated intersection of colds, influenza, and COVID-19.
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© 2022 Home Care Pulse, LLC | Terms of Service | Privacy Policy
