HCP President Todd Austin Named Future Leader Class of 2022 by Aging Media
Todd Austin, President of HCP, has been selected to Aging Media’s Future Leaders Class of 2022 for his contributions to home health and home care.
Todd Austin, President of HCP, has been selected to Aging Media’s Future Leaders Class of 2022 for his contributions to home health and home care.
Paying your care staff more won’t keep them around longer. Kristen Duell, HCP’s New Chief Marketing Officer, and other industry experts explain what really retains care staff and why pay rates won’t cover up the real issues of turnover and lack of engagement.
1 in every 2 clients will end up leaving your agency—we’ve surveyed over 100 thousand clients to find out why. Learn what your clients are saying about your agency behind closed doors and what they wish you’d do to improve.
Centers for Medicare and Medicaid Services have published the inaugural report for the Hospice Care Index. Are you diving into your results or delaying even taking a peek?
Asking the right questions in a caregiver job interview is one of the most critical steps in your recruitment process.
Home Care Pulse (HCP), a leading provider of experience management, training, and reputation management, announced today that Kristen Duell has joined the company as Chief Marketing Officer (CMO).
Cure the caregiver shortage industry-wide epidemic by tackling the number one complaint from caregivers around North America.
While medical records tell the story of the Alzheimer’s patient, they do not tell the story of the person. You can better honor those lost in dementia symptoms by making the types of connections with people that make person-centered care so effective.
The benefit of having a strong relationship between nurse and nursing assistant is priceless. From professional caregivers to certified nursing assistants, the nurse's relationship with these key staff members can impact overall job satisfaction and the quality of care clients and patients receive.
Are you using your HCP Experience Management data effectively? Join us for a Customer Workshop to learn the benefits of each report, how to make the most of them, and what data you should be leveraging.
Let your agency’s first impression do the recruiting. Attract new hires by delivering what your caregivers are really looking for in their new employee onboarding.
With a 65% industry-wide caregiver turnover rate for 3 consecutive years in a row, home care agencies are getting stuck in a downward recruitment spiral. Streamline your hiring funnel by tracking these often-overlooked metrics to begin recruiting for success without it costing you another cent.